Womensline - Team Leader

Opportunities available

• 1x Permanent full-time
• 1x Fixed-term, full-time (until

**Flexibility to work shifts between 8am - 10pm Monday - Friday and some Saturdays**

Remuneration SCHADS Award Level 7 + applicable loading + super. Salary Packaging available.

About the role

As a member of the Womensline leadership team, you will lead, coach, and mentor a dedicated team of Senior Practitioners, Crisis Intervention Counsellors, and Counsellor Support Workers to deliver efficient and effective DFSV crisis support across Queensland. Your key responsibilities will include providing support and feedback in the dissemination of information, case recommendations, planning, decision making, workflow and task management, and conducting performance and probationary reviews. You will apply your initiative, existing knowledge, skills, and experience to ensure service delivery remains in compliance with operational, contractual, and legislative obligations. Additionally, you will be responsible for engaging with and building strong relationships with external stakeholders and brokerages.

1. To be eligible for consideration, this position requires clinical leadership experience in at least (1) one of the following areas: Domestic, family, and intimate partner violence, Sexual violence and abuse, Victims of crime, Child protection and/or mental health.
2. It is a genuine requirement for this role to be filled by a woman, as permitted under sections 25, 104, and 105 of the Anti-Discrimination Act 1991.

Requirements

• Completed bachelor's degree in Social Work or similar . Certifications and/or extensive demonstrated experience in the areas of crisis/risk management and leadership would be considered valuable for success in this role.
• More than 2 years leadership experience overseeing a service delivery team with demonstrated ability to supervise, engage, retain, and support staff in a way that values diversity, is culturally competent, and prioritises psychological well-being.
• Confident and effective interpersonal, communication and engagement/consultation skills.
• Established resilient and courageous leadership values to achieve great impact through a commitment to continuous quality improvement.
• Knowledge and understanding of intersectional feminist practice and other relevant practice frameworks used to respond to the gendered nature of violence against women and children and victims of violent crime.
• Sound knowledge (or willingness to acquire) about Queensland Domestic Violence Legislation, particularly the Domestic and Family Violence Protection Act 2012.
• Demonstrated ability to build, maintain, and enhance relationships with a wide range of stakeholders, including both sector and non-sector partners.
• Confident IT and telephone communication skills with a proven ability to multitask and prioritise effectively.
• Significant demonstrated ability to manage complex and competing demands.
• Positive Notice (P) Blue Card and willingness to complete a police check prior to commencing employment.
• Valid photo ID.
• Right to work in Australia with no restrictions.
• Willingness to attend office for all shifts.
• Willingness to participate in on-call rotation ( 1 week, every 5-6 weeks)

What's in it for you?

• You can choose to salary package up to $15,990 per financial year.
• Meal and entertainment, and novated car lease packaging available.
• Easy access to exclusive discounts through Employment Hero.
• Receive best-practice clinical supervision and supportive 1:1 catch-ups with your dedicated Service Delivery Manager and Director of Client Services.
• Free professional and confidential mental health and wellbeing support for personal and work-related issues through EAP.
• Be part of an inclusive and passionate team environment.

DVConnect is an equal opportunity employer. We acknowledge the Aboriginal and Torres Strait Islander people as the traditional custodians of the land in which we live and work and, therefore, support their right of self-determination. We are committed to creating an inclusive environment where employee diversity, such as gender, age, culture, disability (physical or mental health), religion, sexual orientation, etc., is recognised.

All offers of employment are subject to satisfactory background checks, including a National Crime Check, Working with Children Check, 2-3 reference checks, proof of eligibility to work in Australia.

For more information, please email