Operations Manager, Events

Fossix is Australia's leading specialist hospitality provider, delivering premiumcorporate catering, events and exclusive in-house barista experiences.
We partner with some of the world's leading organisations to create hospitality solutions that not only impress guests but also strengthen workplace culture and client relationships.
With a reputation forexceptional food, seamless event execution and genuine client care, Fossix continues to set the benchmark in corporate hospitality.
The Role
We are seeking an experiencedOperations Managerto take on the leadership of ourCatering & Events division.
Enjoy a full-time position with a Monday to Friday work schedule.
This role blendsstrategic leadership with hands-on delivery.
You'll be responsible for driving business growth, overseeing daily operations, and ensuring that every event we deliver reflects the premium standards Fossix is known for.
From developing commercial strategies and managing client relationships, through to ensuring flawless delivery on the day, this is an opportunity to lead a passionate team and shape the future of our events and catering business.
Key Responsibilities
Grow the business— Drive client growth and retention through new business development and nurturing long-term relationships.
Lead daily operations— Oversee end-to-end catering and event delivery, ensuring seamless client and guest experiences.
Manage and inspire the team— Lead the Events & Catering team, kitchen staff, and supply partners to deliver excellence.
Strategic leadership— Develop and implement commercial strategies, sales initiatives, and marketing activations in partnership with the Directors.
Client excellence— Build and manage strong stakeholder relationships with corporate clients.
Financial oversight— Set and monitor KPIs, budgets, and profitability targets, ensuring commercial success.
Operational accountability— Oversee rostering, training, compliance, procurement, and event equipment logistics.
Innovation— Stay across hospitality and catering trends, driving menu innovation and continuous improvement.
What We're Looking For
5+ years of management experiencein hospitality, catering, or corporate events.
Proven success inbusiness developmentand achieving sales/growth targets.
Strongoperational leadershipwith experience managing teams, suppliers, and multiple stakeholders.
Excellentorganisational skillsand the ability to remain calm under pressure.
Commercial acumenin budgeting, reporting, and financial decision-making.
Strongcommunicationskills — able to confidently engage clients, negotiate with suppliers, and lead staff.
RSAand Food Handling Certificates.
Bonus Points For:
Qualifications in Hospitality Management, Business or related field.
Knowledge of the Sydney corporate catering and events landscape.
How to Apply
We encourage applications with a cover letter & resume.
Be sure to explain why you are interested in our role and how your experience aligns with the position.
Shortlisted candidates will be contacted on an ongoing basis.
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