
Event Operations Manager
3 days ago
Job Title: Event Operations Manager
We are seeking a highly skilled and experienced professional to lead the operation of events and ensure they are executed smoothly and efficiently.
The ideal candidate will possess management experience in events and/or banquet operations, with a passion for delivering excellent service. You will have a hands-on leadership style, with the ability to support and motivate a team, as well as a strong understanding of food and beverage service standards and hospitality best practices.
Your responsibilities will include day-to-day leadership, supervision, and management of associates in the events department, coordination of all aspects of the department's operation, and maintaining strong client relationships. You will also be responsible for managing the initial and ongoing training and development of team members, ensuring all hotel policies & procedures are followed, and handling client queries and complaints with professionalism, concern, and understanding.
In return for your hard work and dedication, you will enjoy a range of benefits, including discounted accommodation for staff, reward and recognition programs, learning and development opportunities, complimentary dry cleaning for work attire, and discounted city parking. You will also have the opportunity to join an international group with endless career opportunities.
Key Responsibilities:
- Lead the operation of events to ensure smooth execution and efficiency
- Manage a team of associates in the events department
- Coordinate all aspects of the department's operation
- Maintain strong client relationships
- Ensure all hotel policies & procedures are followed
- Handle client queries and complaints with professionalism and concern
What We Offer:
- Discounted accommodation for staff
- Reward and recognition programs
- Learning and development opportunities
- Complimentary dry cleaning for work attire
- Discounted city parking
- Endless career opportunities within an international group
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