Customer Service

1 week ago

Melbourne, Victoria, Australia Hello Hello Plants & Garden Supplies Full time

Are you after a retail sales position with a difference?

Our lovely Sales staff are the face of our nursery. They are the first to greet our customers, the ones who help them realise their dream garden and who inspire them to continue gardening

You will be a part of the main driving force of our nursery.

Initial duties include manning the registers and answering customer queries.
As your knowledge improves you'll also spend more time providing plant and gardening advice and potentially make the move to commercial sales where we support builders, landscape gardeners, institutional customers, large orders and specialty plants.

The right person will have
- A passion for plants Either experience/certificate in horticulture (a plus) **or** as a hobby at home
- A friendly, courteous and professional manner with customers and staff
- Computer skills

This role is a fast-paced and demanding role as you will be dealing with a wide variety of requests, products and problems. It is best suited for someone with a lot of customer service experience, who is able to deal with multiple points of contact and is able to work independently and methodically.

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