Sims Patrol Officer

1 week ago

Perth, Western Australia Serco Full time

Location: Fiona Stanley Hospital, Murdoch, Perth
- Shift work, Flexible availability is essential (24/7)
- Hiring for multiple fulltime and casual roles

**Serco is a place where you can grow**
Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.
We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

- Work in a high-impact environment with trusted leadership.
- Access to a range of health and wellbeing programs
- Access to 24/7 Employee Assistance Program (including family members)
- Staff discounts with selected major retail stores and popular brands
- Long-term, secure employment with a global company

**Make an impact at Serco**
The Safety and Incident Management Service (SIMS) team maintains a highly visible presence on-site at Fiona Stanley Hospital responding rapidly and professionally to safety, security and emergency incidents.
Reporting to the SIMS Team Leader, you'll provide security service for employees, patients, visitors and equipment by showcasing your excellent conflict resolution skills and effortlessly handling difficult and aggressive situations in a non-threatening and friendly manner. Your ability to adapt your verbal delivery based on the audience and setting will be invaluable.

**Serco is a place for you.**
To be successful in this role you'll have:

- Demonstrated extensive experience in a similar position preferably within a health environment.
- Holder of a WA Security License, Certificate II in Security Operations, and WA Driver's Licence (C class)
- First Aid Certificate including CPR
- Holder of a Working with Children card (or willing to obtain one)
- Competency in physical restraints techniques when responding to aggressive patients/visitors.
- Experience with handheld Personal Digital Assistants (PDA's) is desirable
- Proven experience in conflict resolution including the ability to control difficult and aggressive situations.
- A resilient nature to work in fast-paced, high-pressure, and at times confronting environment.

As a fast-growing and successful global company, Serco's services span across the areas of justice, migration, defence, space, customer services, health, and urban mobility. In joining us, you'll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.
**Are you ready to do important work that really matters?**
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world's most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.
**Impact a better future at Serco.

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