Key Account Manager, Implants

**#ChangeMakers**
**Ready to make an impact?**

The Straumann Group is a global leader in tooth replacement and orthodontic solutions. It unites global and international brands that stand for excellence, innovation and quality in tooth replacement and aesthetics.

We empower our employees to perform and make an impact, to question the status quo, to drive change and stay ahead of the competition. From the first Dental Implant in 1974 to the latest Digital Solution - we consistently do things differently than others.

We deliver innovation based on evidence. This is part of our employer culture as well as an exceptional team spirit that truly encourages diversity and a powerful "can-do" attitude.

**#WeChangeDentistry** every day. Be part of it.

**The Role**

Straumann Group is looking for an experienced Key Account Manager to promote and sell the organisations Non-Premium implant solutions and products to existing and new customers to achieve sales targets and market growth.

**Reporting to the Head of Sales your key responsibilities will be**:

- The Key Account Manager (KAM) is required to source, acquire, and develop new prospects for Non-Premium portfolio products to achieve the designated sales targets. In addition, the KAM will maintain and service existing customers;
- The KAM shall work with Regional Sales Managers, Sales Specialists and other relevant stakeholders such as the Head of DSO to promote and drive Non-Premium portfolio sales;
- The KAM shall drive the digital transformation of key accounts using ioS and Co-diagnostix.
- Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business;
- Prepare detailed action plans and customer call schedules to support sales and support activities with both prospective and existing customer accounts within the defined territories;
- Develop quarterly and longer-term plans to maintain and/or grow business with key customers and accounts within the assigned territory;
- Support current and future Straumann Group implant portfolio solutions and product lines as well other third party products that the company will carry from time to time;
- Monitor and assess the needs & resources of clients and recommend appropriate actions, products and/or services to fulfill customer expectations;
- Monitor and adapt sales and support activities so that key account objectives such as quarterly sales targets are being met;
- Using the tools provided such as the CRM and Sales Dashboard prepare a variety of territory reports as required by the Company;
- Communicate internally new product and solution opportunities, product developments, information and feedback gathered through field activities;
- Refer sales leads, customer feedback, and information on competitor activity to appropriate stakeholders within the organisation so that they can respond to changing market conditions and customer demands;
- Provide necessary product training and support to sales specialists and customers in the operation & maintenance of products and equipment;
- Conduct Straumann Group information & referral events in accordance with the agreed KPI's and/or sales manager guidance;
- Attend and actively participate in national, regional and state based sales meetings, Straumann Group and ITI events and relevant conferences as directed by the Head of Sales;
- Travel as required within the assigned sales territories and for training, event and conference support purposes;
- The KAM shall also be responsible for matters ancillary to these sales and marketing activities, as well as other matters assigned to him/her by the Company, acting reasonably.
- The KAM shall provide leadership and mentoring to nurture and develop fellow sales colleagues.
- Undertake other duties as required.
- Key Account Management experience, with a history of exceeding lead targets, with a proven ability to quote and close.
- Experience in dental/orthodontics or strong interest to upskill in this field
- Excellent interpersonal and written communication skills.
- Clear communication skills.
- The ability to quickly adapt and learn new software.
- Good computer skills (Microsoft Office - Word/Excel).
- Must be a team player.

Critical to the success of this role is also being a self-starter with the ability to work autonomously, being highly organised and having excellent communication and presentation skills.

**Additional Information**

**What can you expect from us?**
- An agile and ambitious environment: We are **#ChangeMakers.**:

- Open, friendly colleagues who collaborate and support each other: We are #**Players+Learners**.
- The freedom to create and engage in an environment with the opportunity to develop yourself as a person and in your **#career**.
- An employer who invests in our inspiring corporate **#culture**.
- To work for the No.1 in Dentistry and one of the leading MedTech companies.
- Attractive and competitive salary pack