Trauma/Critical Incidents

Partner up with a leading Mental Health services provider
Join a national trauma response team
Combination of assessment and onsite/phone-based response work
Part-time fixed term contract in Canberra
Seeking committed trauma management specialists who can support a diverse range of clients.
Converge International is a wholly Australian owned organisation with the wellbeing of people and their workplaces at the heart of all we do. We are a leader in providing health & wellbeing and people risk management solutions. We provide a range of Employee Assistance Programs, crisis response and consulting services. This is your opportunity to work with some of Australia's largest organisations in various industries including, government agencies and corporate organisations.
About The Role
The Purpose of this role is to provide Critical Incident Response Services (including emergency response, critical incidents, planned support service, disaster response and incident support forums) using the primary intervention models of Psychological First Aid, stepped care and referral pathways, to support Converge International's customers. This support is required during an incident or organisational change, and will involve informing the organisations of themes, recommendations, or any internal (customer) process improvements. This role may also include the delivery of Employee Counselling and Training and Consulting Services.
We are seeking motivated and experienced registered Psychologists and Social Workers to provide critical incident and crisis counselling support to our client organisations. Using Psychological First Aid (PFA) and other trauma specific interventions and approaches to support individuals and their organisations through providing one-on-one trauma support and group sessions.
About You
Experience in providing psychosocial interventions, support and counselling.
Relevant experience and minimum 3 years trauma management and/or relevant consultancy services
Demonstrated ability to assess workplace issues, identify suitable intervention programs and provide solution - focussed advice to achieve agreed outcomes
Have a passion to help people and enjoy working flexibly in a fast-paced environment
Excellent time management skills, report writing skills and your willingness to demonstrate a 'can do' attitude
Demonstrated ability and experience in delivering People Assist services (EAP, RRS).
High level negotiation and facilitation skills
Work collaboratively with all stakeholders
3-5 years of relevant experience as a psychologist or social worker is desirable and you will have training in Psychological First Aid. A tertiary qualification in Behavioural Sciences and registration with the appropriate professional body is required. A current driver's licence and your own vehicle is a must.
Our Commitment To You
Competitive remuneration
Volunteer leave
Paid parental leave
Purchasing of additional leave
Flexible working arrangements
Flexible, diverse and challenging work
Regular clinical supervision
Access to training and professional development
Career development through internal mobility
Lifestyle discounts – Discounted movie tickets, retail discounts and much more
Working at Converge means joining a diverse, talented, and caring community where our people feel included, valued and connected. We hire for heart. We are passionate about transforming the wellbeing of people at work. It's at the core of all that we do.
Converge is committed to an inclusive culture where everyone is treated with respect and supported to thrive in the workplace. We encourage and support applications from people of all levels of experiences and abilities, ages, diverse backgrounds and cultures, including First Nations people and the LGBTQIA+ community. We invite you to send us your resume or contact us at
For more information contact Kate Silverstein, Senior Talent Acquisition Consultant on or visit note that Converge will not ask you for personal details, including banking details, when you are undergoing the recruitment process. Talent Acquisition Consultants will only contact you via email and/or phone call, not through social media channels. Any details provided will be store securely in line with Converge International's Privacy Policy which is available on our website by visiting #J-18808-Ljbffr