Trauma/Critical Incident Consultant

3 weeks ago

Canberra, ACT, Australia Converge Full time
Trauma/Critical Incident Consultant - ACT & VIC

Converge Canberra, Australian Capital Territory, Australia

Overview

We are seeking committed trauma management specialists to support a diverse range of clients. Converge International is an Australian-owned organisation delivering health and wellbeing and risk management solutions, including Employee Assistance Programs, crisis response, and consulting services. This role provides Rapid Response Services to Converge International's customers during incidents or organisational change, using Psychological First Aid and trauma-informed approaches, and may include EAP and Training/Consulting services.

Responsibilities
  • Provide Rapid Response Services (including critical incidents, planned support, rapid connect, disaster response, and incident support forums).
  • Apply primary intervention models such as Psychological First Aid, stepped care, and referral pathways.
  • Support client organisations during incidents or organisational change and identify themes, recommendations, or internal process improvements.
  • Deliver triage, one-on-one trauma support, and group sessions; may deliver EAP and Training/Consulting services.
Qualifications
  • Registered Psychologist or Social Worker with relevant clinical experience.
  • Minimum 3 years trauma management and/or relevant consultancy experience.
  • Experience in psychosocial interventions, support and counselling; ability to assess workplace issues and provide solution-focused advice to achieve outcomes.
  • Excellent time management, report writing, and a proactive "can do" attitude.
  • Experience in delivering People Assist services (EAP, RRS).
  • High-level negotiation and facilitation skills; ability to work collaboratively with all stakeholders.
  • Desire to work flexibly in a fast-paced environment and a passion for helping people.
  • 5 years of relevant experience as psychologist or social worker is desirable; training in Psychological First Aid will be provided.
Benefits & Commitments
  • Competitive remuneration
  • Volunteer leave, paid parental leave, and purchasing of additional leave
  • Flexible working arrangements and diverse, challenging work
  • Regular clinical supervision
  • Access to training and professional development, including LinkedIn Learning
  • Career development through internal mobility
  • Lifestyle discounts

Other information: A current driver's license and own vehicle are required. For more information contact Chamudi Kumara, Talent Acquisition Manager, at chamudi.kumara@convergeintl.com.au or visit convergeinternational.com.au/careers. Converge is committed to an inclusive culture and welcomes applications from people of all backgrounds, including First Nations and LGBTQIA+ communities. Applications should be submitted with a resume.

Note: Converge will not request sensitive personal information via social media and will store applicant data in accordance with the company privacy policy.

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