Business Support Coordinator

7 days ago

Brisbane, Queensland, Australia Transport And Main Roads Full time

In the role of Business Support Coordinator, you will provide timely and effective administrative support to the Business Management, Digital & Business Transformation, Strategy & Engagement and Service Innovation & Systems teams (Enabling Teams) in the Customer Services Branch (CSB). The role will provide input into the ongoing review and improvement of business support services to promote short and long-term organisational effectiveness in an environment of continuous change and development. The role will support these CSB teams to deliver transformative initiatives to optimise CSB's future delivery model.

**Accountabilities include**:

- Provide high level and timely administrative support to the Enabling Teams including coordination of meetings, taking and distributing minutes, documents and reports, establishing and maintaining spreadsheets and registers and providing timely information, updates and presentations as required.
- Support and contribute to administration activities to ensure compliance with corporate governance obligations, standards, legislation and policies, report on non-compliance and implement, monitor and report on rectification measures.
- Provide effective project management assistance for business units to ensure tasks are completed within specified deadlines and to agreed standards.
- Research, plan and prepare material for management reports.
- Prepare and take minutes of management team meetings and provide administration support to ensure agendas are distributed and follow-up actions arising from the meetings are delivered.
- Contribute to a culture of continuous improvement by actively identifying improvements and enhancements to systems and providing input in to proposed solutions.
- Actively participate in and contribute to the Business Support Team Network, including promoting a positive culture across the business and living our Values.
- Identify and achieve own work goals through planning, prioritisation and organisation of delegated tasks
- Build and maintain effective relationships with team members, internal and external customers and other stakeholders.
- Perform other tasks as directed.

This role reports to the Principal Advisor to General Manager (Customer Services).
Applications will remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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