Hearing Aid Clerk

2 weeks ago

Melbourne, Victoria, Australia Costco Au Full time

**Description of position**:
Answers telephone and schedules appointments for the Hearing Center. Rings sales, provides clerical support, cleans area, and provides prompt and courteous customer service.

**Daily tasks and responsibilities**:

- Answers incoming telephone calls for Hearing Center. Assists members at counter. Schedules member appointments and answers questions about services.
- Rings up sale on cash register. Receives accurate payment for goods, makes change, processes checks, credit and debit charges according to proper departmental procedures for paperwork and performance of duties.
- Completes and sends order paperwork and ear molds to manufacturer. Assists in maintaining a computerized file for each member.
- Calls members to follow up and provides a high level of member service.
- Performs off-site marketing to increase sales according to Hearing Center Manager's plan.
- Cleans Hearing Center; dusts, sweeps, sprays, and wipes. Follows safety and security procedures.

**Non-Essential Functions and Tasks**:

- Assists with front end duties as required.
- Assists in other departments of the warehouse as required.
- Experience: Hearing aid experience is essential/highly desirable

MUST BE 18 YEARS OR OLDER

MUST BE ABLE TO SHOW PROOF OF RIGHT TO WORK IN AUSTRALIA

MUST BE PREPARED TO UNDERGO PRE-EMPLOYMENT SCREENING

MUST PROVIDE PROOF OF FULL COVID-19 VACCINATION OR MEDICAL CONTRAINDICATION CERTIFICATE

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