Receptionist / Customer Service

3 weeks ago

Melbourne, Victoria, Australia HEARING SAVERS Full time
Overview

Join one of Australia's leading independent hearing clinics. HEARING SAVERS is looking for a mature Customer Service Specialist / Receptionist for our family‑run Audiology hearing clinic. This position is essential at HEARING SAVERS, as the first point of contact with our clients.

The role is:

  • Permanent
  • Full-time, Monday to Friday from 9am - 5pm
  • Locations: Malvern, Caulfield & Bentleigh
What we can offer you
  • Attractive compensation and benefits
  • Substantial role variety with long-term career prospects
  • Initial & ongoing training
  • Positive work environment with delighted clients who value our service ….don't take our word for it, see hundreds of 5-star reviews
  • High profile locations, with easy access via public transport & free all-day parking
What we're looking for
  • Customer service experience - previous experience in audiology / medical / healthcare valued but not essential
  • Warm, friendly and personable manner
  • Ability to multi-task and prioritise, particularly during peak times
  • Willingness to learn
  • Ability to work both independently and as part of team
  • Genuinely interested in helping our clients
What's in a typical day?

Enjoy variety and autonomy, with a dedicated team in a fantastic location.

  • Inbound and outbound telephone calls, SMS & emails
  • Appointment setting, confirmations
  • Liaise with suppliers and other external parties
  • Prepare clinic & consultation rooms
  • Hands-on helping clients resolve issues with their hearing aids
A little bit about us

HEARING SAVERS offers leading hearing care at the best prices across Australia. We are fully independent, unlike many other hearing aid providers, which means we always offer our clients the right choice and best value.

We have 4 clinics across Melbourne - Bentleigh, Caulfield, Malvern & Essendon - with dedicated and experienced Audiologists and support team members, passionate about helping people improve the quality of their lives through better hearing.

Website:

If this sounds like the career for you, we want to hear from you

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