Workforce Optimisation Lead Residential

Employment Term: Permanent Full Time- Location: Brisbane CBD / Hybrid Working Arrangement- Remuneration: Attractive Salary Package + Super + Not for Profit Salary Packaging + Discounts and Rewards

Make a meaningful difference with BlueCare

We're looking for someone who wants to build meaningful relationships and make a difference in the lives of others - through small moments that leave big impacts.

About the role:
The Workforce Optimisation Lead will lead the development and implementation of best-practice rostering systems and processes across the residential business.

In collaboration with the Rostering Officers and Residential Service Managers, you will support in achieving KPIs pertaining to (but not limited to) workforce efficiency, financial management and site workforce compliance.

Responsibilities include:
- Developing and implementing workforce plans to meet current and future staffing needs.- Analysing workforce data to identify trends and make informed decisions.- Collaborating with senior management to align workforce strategies with organisational goals.-
- Identifying training needs and developing programs to enhance employee skills and competencies within the rostering officer cohort.- Utilising workforce analytics to provide insights and support decision-making.- Preparing regular reports on workforce metrics, including turnover rates, employee satisfaction, and training outcomes & presenting findings and recommendations to senior management.- Managing the relationships with UCQ digital and technology teams pertaining to the ongoing management and development of rostering platforms.

Role requirements:
- Tertiary qualifications in health, business or related field- Experience in managing complex rostering processes, rules and systems.- General operations management experience, including experience in aged care or similar organisations deploying a large workforce over a 24/7 roster- Advanced business analysis experience, including quantitative analysis of large data sets generated by rostering processes- Experience of developing business cases.- Experience in structured process definition and improvement.- Demonstrated advanced interpersonal, communication and negotiation skills.- Capacity to assess, coach and develop employees.- Demonstrated experience in effective stakeholder engagement.- Qualifications in structured process improvement methodologies, for example Lean, Six Sigma, BPM (Desirable)
- Employee Benefits:
- Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum- A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs- 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme- Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events- Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

BlueCare is proudly part of the UnitingCare Family, we'd love you to be too
- Joining the state's largest network of aged care workers with its over 8,000 strong, bright team in blue, you'll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of _BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital,_ you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly
- UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:
- Provide welcoming, safe & nurturing services for children- Implement measures to prevent child abuse and neglect within our services- Appropriately and immediately address child abuse and neglect if it does occur
- Diversity & Inclusion_
- Safe _workplace_
- We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, _workplaces_ and the communities we support. We are committed to speaking up loudly for their safety._