Workforce Optimisation Specialist

As our Workforce Planning & Optimization Specialist, you won't just track numbers; you'll be a pivotal part in the architecture of optimised labour systems that directly impact our success and performance KPIs. This is your chance to drive our labour strategy forward through innovative development, continuous improvement, and empowering our teams with...

Job Title: Real-Time Workforce Optimisation AnalystThe Real-Time Workforce Optimisation Analyst plays a pivotal role in ensuring the organisation's contact centre capitalises on its scale through successful real-time management and load sharing across departments.Key ResponsibilitiesSupport a dynamic flexible scalable workforce across contact centres,...

Job Overview">We are seeking a skilled Workforce Optimiser to join our team. This role plays a key part in supporting our operations through strategic scheduling and resource allocation.">About the Role">To be successful, you will need 1–3 years of experience in workforce planning or a related operational role.A strong proficiency in Microsoft Office...

Job Description">We are seeking a strategic workforce optimisation professional to join our member services team in Brisbane or Melbourne. This is a permanent opportunity that will see you working closely with our workforce optimisation team leader and key stakeholders.As a key member of our workforce optimisation team, you'll be responsible for developing...

Be part of an inclusive and high-performing team- Enjoy a rewarding career move with opportunities for development- Make a difference with a fund that puts members first**About us**When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2 million members.Australian Retirement Trust is the...

Job OverviewWe are seeking a skilled Resource Planner to play a key role in supporting our roadside assistance operations through strategic scheduling and resource optimisation. This is an exciting opportunity for someone who is passionate about workforce planning and driving operational excellence.Main ResponsibilitiesDevelop and manage resource schedules...

Company description: You'll connect Queensland. We'll connect you to an amazing career. Queensland Rail stands on the foundation of true connection, encompassing the relationships we foster within our teams and the communities we serve across the state. For nearly 160 years, we've been instrumental in linking people and places, and now we invite you...

We are seeking a seasoned Workforce Optimisation Leader to spearhead the Contract Mobilisation team, driving efficiency in people mobilisation and workforce management.The successful candidate will lead the development of robust processes and governance controls to maintain the organisation structure intact, ensuring seamless system integrations and...

Employment Term: Permanent Full Time- Location: Brisbane CBD / Hybrid Working Arrangement- Remuneration: Attractive Salary Package + Super + Not for Profit Salary Packaging + Discounts and RewardsMake a meaningful difference with BlueCareWe're looking for someone who wants to build meaningful relationships and make a difference in the lives of others -...

**Some of your responsibilities will include**: - Manage the technologies and systems within Customer Services Branch (CSB) to facilitate high-volume, multi-channel customer interactions. Execute workforce planning strategies to optimise employee availability to meet customer demand while balancing business and employee needs. Lead, coach and develop a team...