Functions Coordinator

2 weeks ago

Perth, Western Australia Good Drinks Australia Full time

**Introduction**:
**About Us**:
Proudly West Australian, Gage Roads has grown to become the country's leading independent brewery. In Jan '22, we opened Gage Roads Freo, our 1500 capacity brewpub, located in the Fremantle Port, on the Walyalup Waterfront. Perfectly perched on right on the harbour, our venue overlooks the channel of water that originally inspired our name.
Since slinging our first beer, we've solidified ourselves as a "must visit" for tourists, and a regular spot for locals, taking out awards like "Best Bar" and "Best Outdoor Area". Not to mention being packed to the rafters day in and day out.
None of this would be possible without our legendary "Good Times Crew". As a company we champion; Determination, courage, honesty, freedom, creativity, authenticity, balance, independence, and having a good old Aussie crack. It's an ethos we started out with and we're proud that this culture is alive and well within our business to this day.
So, if you are looking to work somewhere with epic views, tasty chews, bloody good brews, and a incredible work culture, Gage Roads Freo is the place for you.
**Description**:
**Role Overview**: As a Functions Coordinator, you will play a pivotal role in orchestrating seamless events and functions, ensuring every detail is meticulously catered to. This office-based position demands a hands-on approach, where you'll engage in administrative tasks to uphold our standard of excellence and deliver exemplary guest experiences. From managing inquiries and bookings to coordinating with internal teams and stakeholders, your role will be integral to the success of our events.
**Key Responsibilities**:

- Maintain up-to-date function packs and offerings, tailoring them to meet business and customer needs.
- Create detailed run sheets and effectively communicate with the Duty Manager, front-of-house (FOH) casuals, and the Kitchen team to ensure smooth event execution.
- Lead the bookings team on the phones and oversee the FOH team during function execution, providing guidance and support as needed.
- Manage multiple touchpoints within the business, including interactions with the CEO, Business Founders, Head Chef, and casual FOH members.
- Develop and implement a sales strategy to identify new opportunities, follow up on sales leads, and nurture B2B relationships through cold calling and networking efforts.

**Skills and Experiences**:
**Your Defining Attributes**:

- Minimum 3 years of experience managing various small and large-scale events, with a preference for experience in hospitality.
- Highly organized self-starter with exceptional time management skills, capable of prioritizing tasks effectively in a fast-paced environment.
- Keen attention to detail and a strong focus on delivering a seamless guest experience from start to finish.
- Warm and positive personality, demonstrating empathy and a willingness to go above and beyond to assist others.
- Excellent communication skills, both written and verbal, with the ability to effectively interact with diverse stakeholders.
- Experience with Now Bookit and Function Tracker an advantage.
- Proven track record in functions with a determined attitude towards seeking out new business opportunities.

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