Showroom Receptionist

1 day ago

Melbourne, Victoria, Australia Inject Full time

Full time, permanent role, Monday - Friday. No weekends
- Represent a product you can be proud of
- Be the first point of contact for a premium stone supplier No experience needed

**About Our Client**

We've been bringing gorgeous natural stone feature pieces to our clients' homes from Italy, Brazil, Turkey and Spain for over forty years. Offering stunning marble and granite feature pieces, we pride ourselves on delivering tailored, honest solutions in this luxury industry.

With an audience of high-end architects and interior designers, our team's unwavering dedication to servicing their clients means we continue to experience year on year growth. With over 100 staff and five showrooms across Australia, we've deliberately cultivated a culture of innovation and excellence that flows down from the top.

**About the Role**

This is an exciting opportunity to be the first point of contact for customers in a busy team. You'll look after the day to day of the showroom and warehouse by:

- Answering incoming phone calls from customers and directing their enquiries to the appropriate department
- Greeting high-end clients like architects, interior designers, and home renovators that visit the showroom and ensuring they are looked after by the appropriate sales consultant
- Ordering showroom and warehouse stationery supplies, reconciling sales and credit card receipts and completing bank deposits

**Why You Want to Work Here**
- Immerse yourself into a showroom that highlights the beauty and versatility of our stunning stone products. Picture a lively and visually pleasing workspace that sparks creativity and a love for design. You'll be right at the heart of it all.
- By engaging with a diverse range of clients including architects, designers, homeowners and renovators, you'll have the opportunity to build your experience and knowledge within the industry.
- This is a tightknit team that work hard and have fun together. You'll be joining a team that shares a common passion for what they do.
- You'll be provided with the opportunity to learn from industry leading professionals. CDK Stone have invested heavily in training and staff development with a custom-built online learning platform and monthly 1:1s with your manager.

**About You**
- Your knack for making customers feel valued and heard is second nature to you. You've effortlessly turned everyday interactions into memorable experiences, leaving a positive impact on those you engage with.
- Whether it's work, study or home, you have a methodical checklist and calendar. You know who's where and doing what every day of the week. This means that no detail escapes your attention.
- Finally, your strength lies in the details. Whether it's work projects, study materials, or household tasks, your meticulous attention to detail ensures that nothing escapes your mind.

***
**Selection Criteria**

To be successful for this opportunity, you'll need to tick the list below:

- Experience providing customer service
- An interest in interior design

***
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