Receptionist

1 day ago

Melbourne, Victoria, Australia Inject Full time

Be the first point of contact for a premium stone supplier No experience needed
- Talk to interior designers, architects, and high-end home owners
- Full time, permanent role, Monday - Friday. No weekends

**About Our Client**

We've been bringing gorgeous natural stone feature pieces to our clients' homes from Italy, Brazil, Turkey and Spain for over forty years. Offering stunning marble and granite feature pieces, we pride ourselves on delivering tailored, honest solutions in this luxury industry.

With an audience of high-end architects and interior designers, our team's unwavering dedication to servicing their clients means we continue to experience year on year growth. With over 100 staff and five showrooms across Australia, we've deliberately cultivated a culture of innovation and excellence that flows down from the top.

**Why You Want to Work Here**
- You'll be surrounded by gorgeous natural stone slabs and enjoy learning about the intricacies of each style and grain. Greeting customers from all over Victoria, you'll learn about their exciting projects firsthand.
- This is a tightknit team that work hard and have fun together. You'll be joining a team that shares a common passion for what they do.
- You'll be provided with the opportunity to learn from industry leading professionals. CDK Stone have invested heavily in training and staff development with a custom-built online learning platform and monthly 1:1s with your manager.

**About You**
- Thanks to your experience in customer service, you know first impressions count and enjoy being the face customers see when they walk in. You may also have an interest in interior design or styling and are looking to kickstart your career in this field.
- No matter what, when you hear the phone ringing you drop it all to ensure customers feel front of mind and love being that 'glue' within the team. Whether it's work, study or home, you have a methodical checklist and calendar. You know who's where and doing what every day of the week.
- Finally, you believe success is in the details and understand it's the little things that can make someone's day, like a smile or offering a coffee, to help customers feel welcomed and valued.

**About the Role**

This is an exciting opportunity to be the first point of contact for customers in a busy team. You'll look after the day to day of the showroom and warehouse by:

- Answering incoming phone calls from customers and directing their enquiries to the appropriate department
- Greeting high-end clients like architects, interior designers, and home renovators that visit the showroom and ensuring they are looked after by the appropriate sales consultant
- Ordering showroom and warehouse stationery supplies, reconciling sales and credit card receipts and completing bank deposits

***

**Selection Criteria**

To be successful for this opportunity, you'll need to tick the list below:

- Experience providing customer service
- An interest in interior design

***

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