Retirement Community Manager

7 days ago

Brisbane, Queensland, Australia Australian Unity Full time

We are looking for an experienced **Retirement Community Manager** to join the team at St Luke's Green Retirement Village in Woolloongabba on a Full Time basis.

As the Retirement Community Manager, you will manage and oversee the day-to-day operations of our Retirement Village while ensuring an outstanding experience and quality service to our residents.

**What's on Offer**:
We value our team greatly and the wonderful work they do within our Residential Communities, to enhance the lives of our residents - the most deserving people in our communities.

Our employees enjoy an enviable range of benefits, including the following:

- Competitive remuneration plus super + bonus'
- Enjoy additional yearly **Well-Being and Community** leave days
- **14 week paid parental leave**, with equal benefit for **both** parents **PLUS **our Bump to Baby program for permanent part time employees
- **Employee Referral Program** - refer your friends and family members and receive $500.00 (part time) or $1500.00 (full time) per successful referral (Terms & Conditions apply)
- **Employee Assistance Program - **support and assistance for you and your partner at those times in life when you need it most
- Attractive **employee discounts** on Australian Unity products including Financial Advice, Dental, Home Loans, Private Health and General Insurance
- **Maxxia Rewards** - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants and more

**Your New Role**

**Our St Luke's Retirement Village consists of a number of 1-3 bedroom apartments **balconies, lift access, air-conditioning, high-quality cooking appliances, optional in-home services, internet and Foxtel access, resident and visitor parking, and community areas such as a Cafe, Dining Room, Gym, Theatrette, Library, and the beautifully landscaped Village Green surrounding the historic St Luke's church.** It is co-located with our wonderful Aged Care facility.**

What does your new role look like?
- Managing a small team which include administration, gardening and maintenance officers, delivering effective leadership, providing coaching and ongoing support
- Engaging in the community; gaining resident feedback and building strong resident and business relationships
- Effective financial management; overseeing and delivering financial budgets, reporting, processing orders for contract services
- Meeting with Resident Committee; gaining valuable insight on community operations and opportunities
- Conducting self-assessments; identifying gaps and improvements aligned with the ARVAS Standards

**About You**
- Proven experience in a similar role and management of Retirement Community operations
- Strong financial acumen with experience in budgetary and financial management
- A compliance driven individual with thorough knowledge of the ARVAS Standards and Retirement Villages Act 1986
- Strong stakeholder engagement, problem solving and conflict resolution skills
- Proven ability to identify, meet and exceed key outcomes of national accreditation
- Experience in leading teams and managing gardening/contract services

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