
Retirement Operations Manager
4 days ago
This is a permanent full-time opportunity to manage the daily operations of a retirement village. The successful candidate will be responsible for ensuring high standards of maintenance and gardening, financial performance, safety and security.
The ideal candidate will have previous operational experience working in retirement living, strong attention to detail and a commendable work ethic. They will foster community pride and trust with the village as a preferred provider of retirement living services in the local community.
Key Responsibilities- Manage daily operations of the village services
- Enhance resident satisfaction by fostering a dynamic and inclusive community
- Own compliance process for the village by performing scheduled audits and checklists
- Liaise with internal and external stakeholders, residents and their families, and other teams and staff
- Previous operational experience working in retirement living essential
- Customer service and managerial experience highly regarded
- Excellent MS Office skills (Word and Excel)
- Ability to work autonomously and manage workload and achieve objectives
- Ability to maintain collaborative relationships with multidisciplinary team members
- Confident communication style with a supportive and compassionate nature
- Excellent verbal and written skills
- High level of financial literacy and sales focus
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