Customer Service Officer

7 days ago

Melbourne, Victoria, Australia Page Personnel Full time

Temporary to Permanent Role
- Scoresby Location

**About Our Client**:
Reporting to the Operations Manager, your main role and responsibilities will include but not limited to:

- High-volume sales order data entry of customer orders, daily, using SAP.
- Answering inbound calls from customers.
- Forwarding customer feedback and complaints to the relevant stakeholder to fix, immediately.
- Organising freight and shipping for client orders and providing ETAs.
- Development of customer relationships through high quality communication skills and customer service.
- General ad-hoc requests as required by the customer service and administration team.

**The Successful Applicant**:
We are looking for a friendly and hardworking Customer Service Officer, who has a passion for customer interactions and likes to be in a high-volume environment. To be successful, you'll need to have excellent data entry skills, great communication skills, and be friendly interpersonally. This is a fast-paced role and one where you'll be able to respond with over 60 requests, daily. This role will be required to working Monday - Friday, full-time hours, and this will be an in-office role.

**What's on Offer**:
You would be joining a growing and expanding team and business that values, respect, care, and teamwork plus additional benefits of:

- Scoresby Location.
- Free & Secure Parking.
- 6-Month Temp to Perm Role.
- $33 per hour plus Superannuation.

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