Administrative Support Officer

5 days ago

Melbourne, Victoria, Australia The Royal Melbourne Hospital Full time

-Location: Melbourne | Western Metropolitan
Job type: Full time
Organisation: The Royal Melbourne Hospital
Salary: Salary not specified
Occupation: Administration/Secretarial
Reference: 75453

**Administration Officer - Youth Access Team**
- Ongoing full-time opportunity | Mon-Fri
- Based at Footscray Hospital | Flexibility and work-life balance
- Training and career progression opportunities

**Your new team**

Orygen Specialist Program provides mental health services to young people aged 15-25 and their families/carers in Melbourne's northwest and western suburbs.
- YAT provides a youth triage, assessment, community treatment and crisis intervention mental health care response to young people living in the Western Suburbs of Melbourne.

**Your new role**:

- Assist in ensuring all legal documentation is complete and accurate and forwarded when necessary to the appropriate coordinator within the area mental health service
- Data entry in an accurate and timely manner
- Use the state-wide mental health, hospital and local information management systems efficiently and appropriately (CMI, iPM, Epic)
- Ensure reconciliation between systems are in accordance with network policy
- Maintain storage areas ensuring adequate supplies of approved forms are available
- Support YAT clincians to ensure a high standrad of service delivery is maintained
- Telephone call management
- Service clients and families who present at our front recpetion for appointments
- Work with the YAT Manager and requests for administaion officer support in new or existing admin duties
- Support CMI contact data entry

**About You**:

- You will have initiative, a commitment to excellence, analytical and problem-solving skills, an ability to think conceptually as well as creatively, and the capacity and aptitude to. You have highly developed customer service and interpersonal skills, as well as:

- Relevant clerical experience and administrative skills in the public health sector or similar
- Knowledge of medical terminology and experience with medical record systems
- Demonstrated ability to prioritise, manage and respond flexibly to a variety of tasks
- Concise written and verbal communication skills, including professional telephone manner
- Demonstrated computer skills with all Microsoft programs, and ability to learn other computer database programs

**Benefits of working with Orygen Specialist Programs**:

- Join us during this inspiring time of growth and transformation - career progression opportunities to suit your professional development goals.
- Reimbursements for the cost of obtaining required pre-employment checks (Police Check and Serology test)
- Career progression opportunities to suit your professional development goals + internal and external training programs
- Enjoy excellent work-life balance working in a supportive and collaborative team
- This position is based at Footscray, the successful applicant may be required to work across Orygen's multiple sites these include Sunshine, Parkville and Wyndham but not limited to, Orygen is expanding and new sites will be operational as they are developed

**Interested?**

If you are looking for a challenging role and can demonstrate the above capabilities, connect with us via the details below.

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