Medical Receptionist

8 hours ago

Sydney, New South Wales, Australia Warrawong Medical Centre Full time

**The Role**:
Are you a highly organised, people-oriented individual passionate about delivering excellent patient care? Warrawong Medical Centre is seeking a dedicated **Medical Receptionist** to join our dynamic and growing team in 2025.

**About the Role**:
At Warrawong Medical Centre, we are committed to delivering exceptional, patient-centred care to our local community. As a Medical Receptionist, you will be an essential part of our team, ensuring that every patient interaction is handled with professionalism and compassion. This is an exciting opportunity to contribute to the success of a well-established healthcare practice while growing your career in a supportive environment.

You will be working as part of an experienced team, interacting with patients and staff to facilitate a seamless patient journey from the moment they walk in until their care is complete.

**Key Responsibilities**:

- Welcome patients and visitors with a professional and friendly attitude.
- Manage appointments, patient registration, and scheduling with accuracy.
- Handle phone calls, inquiries, and appointment confirmations.
- Process Medicare, private health, and other billing procedures.
- Maintain confidentiality and ensure compliance with healthcare regulations.
- Assist in maintaining a smooth patient journey and a well-organized reception area.
- Support administrative and clinical teams as required.

**What We're Looking For**:

- Previous experience as a medical receptionist (preferred but not essential).
- Proficiency in medical software systems (e.g., Best Practice, HotDoc).
- Strong organisational and multitasking skills in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Attention to detail.
- ** Multitasking**: the ability to thrive in a fast-paced environment while managing multiple responsibilities.
- ** Professionalism**: A patient-first attitude with a commitment to confidentiality and excellent customer service.
- ** Flexibility**: Willingness to adapt to various duties, including occasional reception coverage during busy periods.
- Knowledge of Medicare billing and healthcare protocols is a bonus.
- A positive, patient-first attitude and a commitment to confidentiality.

**What We Offer**:

- A friendly and supportive team environment.
- Opportunities for career growth and professional development.
- Flexible working arrangements to promote work-life balance.
- Free onsite parking.

**Why Join Us?**
Warrawong Medical Centre is dedicated to creating a welcoming environment for patients and staff a like. We believe in fostering a culture of excellence, teamwork, and continuous improvement. By joining our team, you'll have the opportunity to make a meaningful impact on the health and well-being of our community.

**How to Apply**:

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