Key Account Manager

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Key Account Manager
role at
Otter Products
Overview
The Key Account Manager is a sales and marketing driven role responsible for supporting business development and assisting with the long-term strategic relationships with key partners throughout Australia. These partnerships ensure the Otter Products name is the recognised brand in the consumer electronics industry and is associated with high quality and real innovation. The successful candidate will be responsible for proactively supporting the growing awareness and penetration of Otter Products into targeted accounts and channels (predominately Enterprise/Corporate). They will also work to increase Otter Product's profile and maximize all profit opportunities within these accounts, ensuring achievement of agreed targets. They will be focused on driving results through executing opportunities throughout the region. The ideal candidate will possess a strong positive can-do attitude with a hands-on mentality, be self-motivated, dynamic and highly driven. This position is open to Junior Key Account Manager candidates or Key Account Manager candidates, depending on the candidates level of experience. The position can be located in Sydney or Melbourne.
From our founder's garage in 1998 to the global technology leader we are today, Otter Products continues to drive growth through innovation. Our industry-leading brands, OtterBox and LifeProof lead the way to help people do more and go more places with technology in hand. Otter Products is a global company of more than 900 Otters (employees) with offices in Fort Collins, Colo., San Diego, Calif., Hong Kong, and Cork, Ireland. Our mission is simple – We Grow to Give which comes to life by way of our charitable arm, the OtterCares Foundation. From innovation and engineering to community and culture – growing to give is at the heart of everything we do. For more information visit
Responsibilities
Support the execution of strategic plans to develop partnerships with key channel partners and enterprise customers (predominately carrier-specific B2B/Enterprise opportunities) throughout Australia
Assist with building sales pipelines, prospect for and qualify new leads and identify new opportunities in existing channels
Support the relationship with corporate resellers through our partner channels to drive even more independent enterprise business for OtterBox
Work with the Australian Team to actively prospect for new business directly from OEM partner channels, carrier partner channels, ISV partners and distribution partner channels
Present Otter Products solution to a wide array of sales channels including distribution, enterprise and small business teams
Support the long-term complex sales cycles and navigating large procurement organizations and processes within Australia
Assist the management of sell in, sell out and new product introduction throughout enterprise and distribution channels
Collaborate with channel partners to exchange selling strategies and marketing information
Work with select channel partners (including distribution partners) to maintain efficient stock levels, track shipment and meet end reseller requirements
Travel to trade show appearances and other events to meet with customers and partners throughout Australia
Team up with Channel Marketing to support the production of successful sales campaigns within Australia
Maintain detailed customer records, manage and track leads, sales, KPI's and metrics
Ensure that all clients receive the highest possible customer service
Qualifications
B2B sales experience within the Consumer Electronics space, ideally within the mobile phone industry
Minimum 1+ years' experience of hands-on enterprise sales experience, development, and experience in a high growth/ small team environment within Australia is required
Knowledge of various distributors/reseller channels within the consumer electronics or mobile phone industry is preferred
Strong track record of exceeding challenging sales targets while ensuring the highest levels of customer satisfaction
Understand how large organizations work, how to get things done through formal channels and informal networking
Knowledge of new business development using a robust sales process
Able to clearly and concisely communicate in a variety of communication settings and styles
Ability to work independently and adapt quickly to change
Strong positive can-do attitude
Must be proficient in Microsoft Office
Fluent written and oral English
Full clean driving license
Based in Australia, preferably Sydney or Melbourne
Willingness to travel – up to 60% of the role
EEO
Otter Products International is an equal opportunities employer (EEO).
All applicants will be considered for employment regardless of their race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a minority, birth, disability, age, sexual identity or any other characteristic.
Notes: This description reflects the current requirements of Otter Products for the Key Account Manager role in Australia.
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