Key Account Manager

6 days ago

Australia Clinigen Full time $90,000 - $120,000 per year
Clinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle. With over 1,000 employees across global offices, including the US, EU (Belgium, Germany, France), Asia Pacific, and South Africa, Clinigen is positioned for an exciting future of continued growth and expansion in our region.

We are seeking a proactive and results-driven Sales Representative/Consultant/Account Manager for Western Australia who will play a critical role in driving demand and awareness of Clinigen products and services. This position is pivotal in fostering client relationships, engaging healthcare professionals, and optimizing distribution channels to support patient access to innovative therapies.

Please, this role is a part time position for 30 hours per week, with the ability to work school hours.

On a day to day basis, this role will see you responsible for:

Account Management and Client Engagement
  • Develop and maintain expert knowledge of local supply and distribution channels, building relationships with key stakeholders to maximize portfolio performance and uncover new business opportunities
  • Manage trade and wholesale channels to enhance existing and future Link products and services
  • Ensure comprehensive awareness of product and service offerings among healthcare professionals, procurement teams, and financial decision-makers in hospitals and distribution channels
  • Facilitate effective communication and strategic value propositions tailored to the needs of varied stakeholders
  • Establish and nurture positive customer relationships, ensuring satisfaction and fulfilling contractual obligations, which will enhance Link's corporate reputation and success in tender submissions
  • Utilize cross-functional collaboration to maximize business opportunities and drive customer satisfaction

Strategic Territory Management
  • Collaborate with internal stakeholders to streamline tender evaluation processes and submissions
  • Identify and implement strategies for product portfolio placement at local and regional levels
  • Conduct market analysis to identify and evaluate future business opportunities
  • Create, maintain, and execute strategic account plans aimed at fostering growth and optimizing local engagements
  • Leverage CRM systems for managing customer interactions, ensuring accurate insights and up-to-date local intelligence
  • Attend industry conferences and events as necessary, complying with local laws and regulations
  • Deliver on sales targets and launch KPIs effectively and efficiently

Requirements
  • Degree in Life Sciences or a related field is preferred
  • Demonstrated expertise in the local market within West Australian market
  • Proven track record of achieving revenue, profit, and sales targets
  • Exceptional communication, interpersonal, and presentation skills
  • Strong organizational capabilities with a demonstrated history of independent work
  • Able to operate both strategically and tactically across accounts
  • Experience engaging with local wholesalers and tender groups across the supply chain
  • Prior successful sales experience and/or account management experience within a hospital environment is essential
  • Ability to innovate and solve problems effectively
  • Competency in forecasting and analyzing market trends to propose beneficial solutions
  • Relentless focus on achieving desired outcomes and delivering impactful results

Benefits

In return, we can offer you:
  • Competitive base salary with car allowance;
  • Generous commission structure;
  • A dynamic work environment where you're encouraged to continue to grow and learn;
  • A friendly and supportive team environment;
  • The opportunity to be part of a locally-focussed, globally backed company

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