Operation Officer

2 days ago

Newcastle, New South Wales, Australia Focas Full time

06/05/2021

**Operation Officer (Newcastle)**:
**Job Responsibilities**:
**Operation Officer Job In Newcastle, Australia**:

- Manage and accept bookings and changes from all operations coordinated through Centre and where necessary arrange reliefs.
- Allocate and schedule crews and tugs in accordance with relevant enterprise agreements and operating procedures
- Effectively communicate with customers, crew and authorities on all booking requests and changes
- Perform data entry of all booking information into relevant systems for invoicing purpose
- Record usage of crew for tug bookings and prepare information for payroll purposes
- Assist the local management team with adhoc duties as required

**Skills**:
To be considered for this role you will have:

- Demonstrated experience in scheduling resources and/or personnel in an operational environment
- Excellent communications skills with demonstrated ability to build strong relationships with internal and external stakeholders
- Ability to work under pressure, particularly in emergency situations
- A strong degree of initiative and the ability to work with mínimal supervision
- Intermediate skills in MS Office including Outlook, Word and Excel
- Availability to work 12-hour shifts on a roster that consists of days, nights, weekends and public holidays

It would also be beneficial if you have:

- Experience in an operation Centre in a similar industry is highly desirable
- Experience in the maritime or logistics industry
- Experience in interpreting and working in accordance with enterprise agreements
- Previous experience in Maritime or scheduling role is preferred

See More Jobs In Australia

**Job location**:
Newcastle, Australia

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