Service Delivery Coordinator

6 days ago

Sydney, New South Wales, Australia Nationwide Towing & Transport Full time

Service Delivery Coordinator - NSW
Job No:
NWG Location:
Sydney Employment Status:
Full-Time No.
of Vacancies:
1 Closing Date:
Sep 5 AEST At Nationwide Group, we're proud to play a key role in keeping Australia moving.
As leaders in towing, transport, and roadside services, we're trusted by customers nationwide to deliver safe, reliable, and efficient solutions.
A Service Delivery Coordinator plays an important part in keeping our fleet running safely and efficiently.
You will be responsible for vehicle compliance, equipment coordination, and day-to-day support for our operators across NSW and beyond.
If you thrive in a fast-paced environment, enjoy variety, and love the challenge of balancing customer service, compliance, and operational efficiency, we would love to hear from you
What You'll Do Oversee all aspects of vehicle compliance - registrations, servicing, inspections, and licensing
Support tow truck operators to remain compliant with policies, permits, and performance standards
Coordinate minor truck repairs, manage after-hours breakdowns, and maintain strong supplier and repairer relationships
Manage truck stock, equipment, and test & tag schedules
Collaborate with the operations team to ensure resources are in place to meet KPIs, contracts, and customer demand
Assist with incident investigations, complaints, and resolution processes
Keep fleet facilities safe, functional, and well-maintained
Generate reports, process invoices, and maintain accurate fleet administration About You
To succeed in this role, you will bring a mix of organisation, problem-solving, and people skills.
Our ideal fit will: Be highly organised and detail-focused, supporting day to day admin while keeping an eye on compliance
Stay calm under pressure and think quickly when unexpected issues arise
Communicate confidently, whether it's with operators, mechanics, or managers
Take a hands-on approach when it comes to vehicle or stock management
Have a customer-first mindset, balancing service quality, cost, and efficiency
Be adaptable and enjoy the variety of no two days being the same
Comfortable using a range of computer systems and applications
Bring experience in fleet, transport, logistics, or a similar operational role (desirable) Why Join Us?
At Nationwide Group, you'll be part of a national business with a strong reputation.
Here's what you can look forward to: A chance to make a genuine impact in how we deliver service to our customers and partners A role that's diverse, fast-moving, and rewarding
A supportive, hardworking, and fun team environment
Opportunities to build your skills in operations, compliance, and service delivery
Generous discounts and employee benefits (discounted insurances, accommodation, and more)

  • Portfolio Delivery Coordinator

    1 week ago

    Sydney, New South Wales, Australia Delivery Centric Full time $80,000 - $120,000 per year

    ROLE: Portfolio Delivery Coordinator LOCATION: SydneyAs a Portfolio Delivery Coordinator you will:Provide dedicated coordination support across the Customer Platforms portfolio delivery teams, assisting in the planning, tracking, and delivery of multiple projectsTrack project status and provide updates to relevant stakeholders on progress, risks, and any...

  • Event Delivery Specialist

    2 days ago

    Sydney, New South Wales, Australia beBeeEvent Coordinator Full time $54,000 - $84,000

    Job OverviewA pivotal role in supporting event delivery and facilities management at a leading organization.Key Responsibilities:Oversight of the front desk to ensure a welcoming atmosphere for visitors.Coordination of daily mail collection and distribution with delivery partners.Maintenance of meeting rooms and employee kitchens.Efficient use of on-site...

  • Coordinated Delivery of Services

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $110,000

    Job Title: Service Delivery Coordinator">We are seeking a detail-oriented and customer-focused professional to join our team as a Service Delivery Coordinator. In this role, you will be responsible for ensuring the successful delivery of contracted service tasks.Key Responsibilities:Oversee delivery of contracted service tasks for assigned customersManage...

  • Service Delivery Coordinator

    6 days ago

    Sydney, New South Wales, Australia beBeeService Full time $72,000 - $96,000

    Job Title: Service Delivery CoordinatorAre you passionate about delivering exceptional customer experiences? Do you have a knack for creating innovative solutions to overcome day-to-day challenges?As a Service Delivery Coordinator, your role will be to coordinate the delivery of services to clients and support staff in achieving identified program outcomes....

  • Service Delivery Coordinator

    1 week ago

    Sydney, New South Wales, Australia beBeeManagement Full time

    Job DescriptionThis role will oversee the coordination of all regional programs using formal project management office processes. The goal is to ensure timely and efficient delivery of facility management services in accordance with service levels and key performance indicators.The primary objective is to serve as the single point of contact for clients in...

  • Service Delivery Coordinator

    6 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $70,000 - $100,000

    As a dynamic and motivated coordinator of service delivery, you will play a pivotal role in ensuring the successful execution of contracted tasks for our customers.Main Responsibilities:Manage the delivery of assigned service tasks to meet customer expectations.Prioritize and resolve support tickets while adhering to Service Level Agreements (SLAs).Drive...

  • Service Delivery Coordinator

    6 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $62,480 - $63,520

    Job Title: Service Delivery CoordinatorThis role is ideal for individuals with exceptional organizational skills and a passion for delivering outstanding customer service. As a Service Delivery Coordinator, you will play a vital part in ensuring the smooth operation of our business.Key Responsibilities:Taking and actioning orders from clients regarding...

  • Service Delivery Coordinator

    6 days ago

    Sydney, New South Wales, Australia Datacom Full time

    Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (Your Why)Our Service Delivery team is the part of the business where you can influence internally within our delivery teams and work closely with the...

  • Service Delivery Coordinator

    6 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $58,709 - $63,514

    Job Title:">Service Delivery Coordinator">As a Service Delivery Coordinator, you will play a crucial role in ensuring the smooth flow of specimens from collection to testing. This is an excellent opportunity to provide high-quality customer service while managing specimens with precision and care.Key Responsibilities:Receiving, sorting, and preparing...

  • Service Delivery Coordinator

    5 days ago

    Sydney, New South Wales, Australia Datacom Full time

    Our PurposeHere at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.Our TeamOur Customer Delivery team is the part of the business where you can influence internally within our delivery teams and work closely with the customer to meet their business...