Coordinated Delivery of Services

11 hours ago

Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $110,000

Job Title: Service Delivery Coordinator

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We are seeking a detail-oriented and customer-focused professional to join our team as a Service Delivery Coordinator. In this role, you will be responsible for ensuring the successful delivery of contracted service tasks.

Key Responsibilities:
  • Oversee delivery of contracted service tasks for assigned customers
  • Manage support tickets: prioritization, resolution tracking, SLA compliance
  • Drive customer satisfaction, retention, and engagement
  • Identify opportunities for service expansion and process improvement
  • Act as the voice of the customer within the organization to align services with client goals

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work independently and collaboratively as part of a dynamic team.

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