Assistant Executive Housekeeper/Office Coordinator

1 week ago

Gold Coast, Queensland, Australia Silk Full time

Work in a luxury 5-star hotel in beautiful Burleigh Head
- Career development opportunities with a respected national hospitality leader
- Be part of a supportive, inclusive, and professional team culture

**Housekeeping Positions - Brand New Luxury 5 Star Hotel**

Silk Hospitality is proud to partner with one of Australia's newest luxury 5-star hotels, located in the heart of Burleigh Heads. With the hotel now open and quickly establishing itself as a premium destination, We're seeking passionate, experienced people for two key roles:

- Assistant Executive Housekeeper (Step Up Supervisor)
- Office Coordinator

This is a unique opportunity to grow with a brand-new, high-end property, while working alongside a passionate and professional team.

**1.Assistant Executive Housekeeper (Step-Up Supervisor)**

In your new role as Assistant Executive Housekeeper, you'll lead a dedicated team and ensure all housekeeping operations reflect Silk's high standards of excellence.

**What You'll Do**:

- Support and supervise the housekeeping team in maintaining 5-star room and public area standards
- Step into the Executive Housekeeper's role during their rostered days off, leading the department with confidence
- Assist with staff onboarding, training, mentoring, and performance management
- Conduct regular room and public area inspections to maintain brand standards
- Coordinate with hotel departments to ensure seamless service delivery

**What You'll Bring**:

- Proven experience in a housekeeping leadership role at a 5-star hotel
- Ability to lead, motivate, and delegate across a large team
- Excellent attention to detail and high presentation standards
- A professional, hands-on approach with a guest-first attitude

**2. Office Coordinator**

In your new role as Office Coordinator your main responsibilities will be:

- Handle telephone calls and ensures all messages, information and requests are logged, communicated promptly and accurately to provide prompt delivery of excellent service for both internal and external Guests.
- Generate various operational reports for the coordination of the Housekeeping department.
- Maintain effective record and filing systems.
- Process requests and delegates work assignments in a timely manner while adhering to the Hotel's brand standards.

**Why Join Silk Hospitality?**
- Work at a newly opened luxury hotel in iconic Burleigh Heads
- Permanent part-time role with super paid on all hours worked
- Career development and professional training opportunities
- Flexible scheduling including weekends
- Access to healthcare, wellness, retail & lifestyle discounts.

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