Key Account Coordinator

1 week ago

Melbourne, Victoria, Australia Rimfire Resources Full time

Team First Culture
- Well respected and established seed company
- Melbourne Location

**The company**:
Barenbrug, one of Australia's largest seed companies and a member of the Barenbrug Group, has a commitment to exceeding the expectations of its employees, its customers and industry partners. For them to continue to deliver on their commitment they are looking for a Key Account Coordinator to join our Customer Service team at Dandenong South Reporting to the National Customer Service Manager, you will be working with a team that is responsible for delivering value and
**first class customer service** to external and internal customers through their knowledge, technical support and service delivery approach.

**The role**:
Key responsibilities:

- To manage the function of receiving and processing customer orders, quotes, product and customer account enquiries and credit returns
- Cross sell and upsell where appropriate
- Assisting with the stocktake process - reconcile stock levels
- Be focussed on continuous improvement within processes, systems and products
- To ensure, with your team members, that:

- the control and management of inventory is in line with company policy
- the allocation of resources is in line with delivery needs
- pricing is accurate and up to date
- administration associated with the management and processing of customer orders is completed in a timely manner

This role is interdisciplinary - spanning sales, logistics, distribution, purchasing, manufacturing and inventory management.
**Exceptional interpersonal** and communication skills coupled with a demonstrated high level of
**problem solving** capability are essential to doing well in this role.

You will ideally come with prior experience within a similar role, be commercially astute and have demonstrated knowledge of logistics and supply chain processes. Experience with Pronto is advantageous. Experience within the agriculture industry is highly regarded.

They know it will take the right person time to settle into this role so a
**proactive** approach to learning is essential. The manager and the team are highly supportive, sharing their knowledge, experience and time to ensure that you get the foundations for a successful career with Barenbrug.

Success will be managed not just by what you do, but also how you do it - Barenbrug pride ourselves on having a
**collaborative** team environment so they are looking for someone who understands the value of working together, enjoys their work and injects
**enthusiasm** and energy into what they do. In return, you'll be offered an attractive salary and afforded a flexible working environment with excellent conditions and benefits.

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