
Client Services Administrator
9 hours ago
Base pay range
A$75,000.00/yr - A$90,000.00/yr
Our client is a well-established consulting firm that partners with SMEs to deliver strategic insight, management accounting, tax and accounting compliance services and data/analytics software; providing practical advice that drives real outcomes.
With strong tech systems, a high-performing team and a well-known name in the market, they focus on quality delivery, deep client relationships, and long-term impact.
At the heart of this firm is a genuine focus on people, flexibility and collaboration.
The Position
As the firm continues to expand, our client is seeking someone to play a pivotal role in supporting the administrative operations of the main and supplement businesses.
You'll have the autonomy to contribute directly to the firm's success in a dynamic Client Services function, utilizing new technology and software that is built to make the day to day simple.
Your key responsibilities will include:
Acting as a key contact for a high-calibre client base, supporting Directors and delivering outstanding client care
Leading continuous improvement initiatives within the Client Services team, identifying opportunities to enhance workflows and elevate team performance
Fostering collaboration and a positive, productive environment across the firm
Keeping managers updated on team capacity and workflow, ensuring transparency and accountability
Manage reporting software and data analytics dashboards, and providing insight into firm and client operations
Handling daily correspondence and communications with precision and professionalism
About You
To be considered, you'll need to bring a background in Client Services or Administration within a Professional Services or Corporate environment.
Just as important, you'll be:
Administration, Client Services or Bookkeeping experience
Experience communicating with clients and third party orgs
Tech savvy - experience with different consulting, accounting and analytical software, as well as ATO and ASIC portals
Proficient in Microsoft Office package, especially Outlook, Word, and Excel
To express your interest, please use the Apply button within this advertisement.
We handle all inquiries with absolute confidentiality – no personal information, including your CV, will be shared with any third party or potential employer without your explicit consent during the screening process.
Seniority level
Associate
Employment type
Full-time
Job function
Administrative and Accounting/Auditing
Industries
Administrative and Support Services, Accounting, and Office Administration
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