Client Services Administrator
4 weeks ago
A$75,000.00/yr - A$90,000.00/yr
Our client is a well-established consulting firm that partners with SMEs to deliver strategic insight, management accounting, tax and accounting compliance services and data/analytics software; providing practical advice that drives real outcomes.
With strong tech systems, a high-performing team and a well-known name in the market, they focus on quality delivery, deep client relationships, and long-term impact.
At the heart of this firm is a genuine focus on people, flexibility and collaboration.
The PositionAs the firm continues to expand, our client is seeking someone to play a pivotal role in supporting the administrative operations of the main and supplement businesses. You'll have the autonomy to contribute directly to the firm's success in a dynamic Client Services function, utilizing new technology and software that is built to make the day to day simple.
Your key responsibilities will include:
- Acting as a key contact for a high-calibre client base, supporting Directors and delivering outstanding client care
- Leading continuous improvement initiatives within the Client Services team, identifying opportunities to enhance workflows and elevate team performance
- Fostering collaboration and a positive, productive environment across the firm
- Keeping managers updated on team capacity and workflow, ensuring transparency and accountability
- Manage reporting software and data analytics dashboards, and providing insight into firm and client operations
- Handling daily correspondence and communications with precision and professionalism
To be considered, you'll need to bring a background in Client Services or Administration within a Professional Services or Corporate environment. Just as important, you'll be:
- Administration, Client Services or Bookkeeping experience
- Experience communicating with clients and third party orgs
- Tech savvy - experience with different consulting, accounting and analytical software, as well as ATO and ASIC portals
- Proficient in Microsoft Office package, especially Outlook, Word, and Excel
To express your interest, please use the Apply button within this advertisement.
We handle all inquiries with absolute confidentiality – no personal information, including your CV, will be shared with any third party or potential employer without your explicit consent during the screening process.
Seniority level- Associate
- Full-time
- Administrative and Accounting/Auditing
- Administrative and Support Services, Accounting, and Office Administration
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