Eas Helpdesk Team Leader

7 days ago

Melbourne, Victoria, Australia Ventia Pty Limited Full time

**About Ventia**

With strong leadership and an ability to drive excellence through the commitment of our people, Ventia aims to provide an unrivalled opportunity for our people to develop their careers in a flexible, supportive and inclusive work environment that values work-life balance and diversity.

**Ventia currently have an opportunity for an EAS Support Desk Team Lead to join our team on a full-time basis at our Heatherton location.**

**The Role**

The EAS Support Desk Team** **Lead will be responsible for various tasks including overseeing all operations in the inbound help desk including OAMIS calls, Service Requests, MAC Request, Messaging Device Liability Assessments in accordance with end user requirements, contractual obligations/KPI's and project goals.

**About You**

**Ideal Skills**
- Strong leadership skills - with proven experience of previously leading a team
- Strong communication skills - both verbal and written
- Excellent collaborative skills
- An ability to work flexibly and adaptively in a complex environment
- Be action orientated and have the confidence to advocate change is required
- Excellent phone manner and customer service skills
- 5+ Years' experience in a similar role

**Diversity**

**How to apply**

**Position Reference Number**: 144327

**Job Segment**:Help Desk, Information Technology, Manager, Technology, Management

  • Helpdesk Team Lead

    2 weeks ago

    Melbourne, Victoria, Australia beBeeExperience Full time $120,000 - $140,000

    Service Desk Manager RoleThis position offers the chance to work with a global business and be part of a team that drives continuous improvement. The ideal candidate will have experience in managing helpdesk teams and be responsible for unifying a team of staff members. The goal is to improve the Incident and Problem Management function.We are looking for...

  • It Helpdesk Lead

    2 weeks ago

    Melbourne, Victoria, Australia Recoveriescorp Full time

    **Job no**: 493273**Work type**: Full-time**Location**: Melbourne CBD**Categories**: IT Help Desk**About Us**:Symbos is a dynamic and fast-paced group of businesses, committed to delivering service excellence across contact centre operations, legal services, software solutions, and customer engagement. Our group includes four key brands: Recoveriescorp,...

  • It Helpdesk Support

    7 days ago

    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & It Support Full time

    Milestone IT is currently working with a leading client who is seeking an experienced Helpdesk Support Consultant to join their dynamic IT team.This is an excellent opportunity for a motivated support professional who enjoys solving problems, working with users, and providing high-quality technical support.Key Responsibilities:Provide Level 1 and Level 2...

  • IT Helpdesk Support

    5 days ago

    Melbourne, Victoria, Australia Milestone Information Technology Full time $90,000 - $120,000 per year

    Milestone IT is currently working with a leading client who is seeking an experienced Helpdesk Support Consultant to join their dynamic IT team. This is an excellent opportunity for a motivated support professional who enjoys solving problems, working with users, and providing high-quality technical support.Key Responsibilities:Provide Level 1 and Level 2...

  • Helpdesk Officer

    2 weeks ago

    Melbourne, Victoria, Australia Public Sector People Full time

    $40 per hour plus super- 3 days per week,- Local Council Experience Essential**Exciting Opportunity: Helpdesk Officer - Level 1 | 5-month Temporary Contract****Our Client,** a leading organisation committed to enhancing community services, is seeking a skilled and passionate Helpdesk Officer to join their dynamic team. As a trusted partner of Public Sector...

  • Helpdesk Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerSupport Full time $60,000 - $80,000

    We are seeking a Customer Support professional to provide top-notch service and technical assistance to clients. The successful candidate will be the first point of contact on our Helpdesk, resolving ATM, cash recyclers, and cash redemption terminal faults and issues.This role involves handling inbound and outbound calls professionally, providing exceptional...

  • Helpdesk Officer

    2 weeks ago

    Melbourne, Victoria, Australia Public Sector People Full time

    3-month temporary contract- $37 per hour + super- Monday - Friday**Join Our Team as a Helpdesk Officer - 3-Month Temporary Contract**Are you looking for an exciting opportunity to make a meaningful impact in the public sector? Our client, a dynamic and forward-thinking organisation dedicated to serving the community, is seeking a Helpdesk Officer to join...

  • Helpdesk Supervisor

    2 weeks ago

    Melbourne, Victoria, Australia City Fm Australia Full time

    City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners.Contact Centre Helpdesk SupervisorCity FM Australia provides world-leading facilities management and engineering solutions which ensure safe, compliant,...

  • IT Helpdesk Support

    2 weeks ago

    Melbourne, Victoria, Australia DWS Full time $88,000 per year

    DWS are seeking a full timeL1 + L2 IT Helpdesk Supportspecialist to join out national internal IT function.We are looking for someone with around2+ years of L1 helpdesk experience with some L2 exposure.You'll need to be very self-motivated and keen work in a fast paced, stimulating, and challenging corporate environment. With strong organisational skills and...

  • Strategic EA Negotiator

    2 weeks ago

    Melbourne, Victoria, Australia beBeeAdvisor Full time $97,509 - $122,156

    Enterprise Agreement AdvisorWe are seeking a skilled Enterprise Agreement Advisor to support the achievement of enterprise bargaining priorities and objectives.The role will play an instrumental part in supporting the Enterprise Agreement (EA) planning and bargaining phases, including preparing position papers and comprehensive briefings to internal...