Inbound Customer Service Airline Representative

7 days ago

Sydney, New South Wales, Australia Tenacitycx Full time

Multiple Inbound Customer Service roles - Korean OR French speaking teams
- Global Customer Contact centre - multiple travel teams
- Full time, open to Student Visa Holders who can work full time

Tenacity CX are seeking
**Customer Service Specialists** to work across multiple language teams within this Global Business. We are looking for a variety of language speakers
- **Korean OR French speakers.**

**To be considered for this role, you MUST have unrestricted working rights.**

**OPEN TO STUDENT VISA HOLDERS who can work full time hours**

**The role**:

- Taking calls from Korean OR French speaking customers
- Assisting customer booking flights & managing changes to destinations around the globe
- Taking enquiries about loyalty points and queries associated with these flight programmes
- Complaint handling

**About you**
- You MUST confidently read, speak & write fluent French OR Korean
- You MUST have strong customer service experience
- You must have strong written & verbal communication skills
- A desire to deliver the best customer service experience
- Service & sales oriented - flexible & a team player
- Competent with technology and with a demonstrated ability to learn new things

**Word **format and make a
**Difference **to your career - we are interviewing immediately

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