Customer Service Representative

19 hours ago

Sydney, New South Wales, Australia beBeeCommunication Full time $31,560 - $43,500
Customer Service Representative

We are seeking experienced professionals to join our team as customer service representatives.

This role involves providing high-quality generalist service as the first point of contact for customers, receiving inbound calls and transferring customers to appropriate specialists.

About the Role
  • Provide high-quality generalist service as the first point of contact for customers.
  • Receive inbound calls, obtain necessary information and utilise generalist knowledge to transfer customers to appropriate contact centre specialists in a courteous, accurate and efficient manner.
  • Undertake administrative work as required to support the provision of high-quality service delivery.
Key Skills and Qualifications
  • You need excellent written and verbal communication skills.
  • You have intermediate computer skills.
  • Proficient in Microsoft office suite, particularly Outlook and Teams.
Your Benefits

This role offers an opportunity to work with a dynamic organisation and develop your skills in a supportive environment.

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