Front Office Night Audit Supervisor

4 days ago

Gold Coast, Queensland, Australia Racv Full time

Overview
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
An exciting opportunity has arisen for a Night Audit Supervisor to join our rooms division team. You will be responsible for overseeing the efficient operations of the resort during the overnights 10.30pm-6.30am, checking in late arrivals ensuring a seamless guest experience, daily financial transactions, end of day reporting, assisting the outlets and departments with day-to-day activities, handling issues or emergencies and customer service is consistently delivered to a high standard.
What you'll need to be successful
Full availability to work a rotating roster Sunday - Saturday
Previous night auditor experience & knowledge in a front office 4-5 star hotel/resort environment
PMS experience, Opera preferred + Proficient in MS Office applications
Understanding of financial processes, information & data
Multi outlet night audit experience, with a high attention to detail, excellent administration and organisational skills
Knowledge and understanding of emergency medical, evacuation, fire protection and security procedures
First Aid + CPR certificate
RSA certificate
Hold or ability to obtain a Qld Working with Children Check Blue Card
Excellent communication skills and work well in a team environment
Excellent personal presentation
We are Offering
Permanent Full-time | Overnights 10.30pm - 6.30am
Competitive salary, industry benchmarked + penalties for evenings, weekends & public holidays
Generous employee benefits & discounts on RACV products & 10 resorts - roadside assistance, insurance, gym, golf, dining & accom + more
Employee of the month awards & recognition + healthy team culture
Training, development and career progression opportunities
Laundered uniform
Parking onsite
The RACV difference
Be part of a team who cares. Back your ambition and find a new career with RACV.
Application process
You can learn more about the RACV at
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
Applicants for this role, will also be required to provide evidence that they have a current Working With Children Check or willing to obtain a Working With Children Check.
Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Front Office and whether any reasonable adjustments may be required.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Submit your CV via the link below.
Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Customer Service
Industries: Hotels and Motels and Hospitality
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