Internal Sales Customer Service

2 days ago

Melbourne, Victoria, Australia Beaumont Tiles Full time

**Enjoy your career with Beaumont Tiles**
- ** Join the tile industry leader within the Wesfarmers/ Bunnings group**:

- ** National Market leader. Be part of our growth. Dandenong South Location**:

- ** Be an integral part of a dynamic, supportive, and successful team**:

- ** Permanent full-time opportunity**

**THE ROLE**
Reporting to the Tilers Plus Manager, as the Customer Service Administrator for our Tilers Plus department, this role is responsible for providing service to our customers with their orders and providing administrative support to the team.

This role is critical in providing accurate and timely administrative support and customer service and significantly contributes to business performance to ensure the team's overall success

**FOR YOU**

The challenge for you is to bring positivity and energy to the team, be motivated to succeed, and constantly develop your industry knowledge so that you are a true expert in your field.

Your infectious passion for sales and service will naturally generate demand, interest, and excitement for Beaumont's customers and inspire them with an outstanding "experience" every time.

To be successful in this dynamic role, you will need to bring:

- An aptitude to initiate and manage sales orders, stock transport and back orders - including revisions and adjustments
- Expert knowledge to provide estimations and quotes to the customer base - including managing revisions and adjustments
- Initiative to set up projects and commencement processes
- Skill to Create, action, and review Tile Layout Drawings
- Efficiency to follow up with customers to ensure customer satisfaction guarantee is achieved
- Ability to guide the client through an efficient, speedy, and active transaction process
- Capacity to build strong relationships with both customers and supplier
- Understanding of systems - Expert matter in systems and processes utilising Job Manager, Electronic Selection Sheet, Sales Ordering system (Masterpack/DAX), Outlook, Business reporting tools (BI/ZAP)

**OUR CULTURE**
At Beaumont Tiles, we believe that creating a culture of belonging and inclusivity is crucial to our success, and we strive to reflect the diversity of our local communities in our workforce. At the same time, we recognise that people are more than their roles and titles. We want everyone to feel included, secure to explore areas they feel passionate about, and empowered to develop their full potential.

**THE PERKS**
- Be part of a market leader and nationally recognised company
- Attractive remuneration packages with incentives
- Employee assistance program (EAP)
- Training and development opportunities
- Exclusive employee discounts
- Fun and collaborative work environment

**ABOUT US**

**HOW TO APPLY**
If you are looking for the next step in your Sales career, this is a great opportunity for you to make your mark and further develop your career with a growing and successful company. If you want to join a great team, click** 'Apply' **now

**Enjoy your work with Beaumont Tiles

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