Internal Sales/Customer Service

6 days ago

Melbourne, Victoria, Australia Franklin Electric Full time $80,000 - $120,000 per year

Department:
Customer Relations

Location:
Australia - Dandenong

Description
Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.

Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.

Join us to create a better future while growing professionally in a supportive environment

MOVE FORWARD WITH US
What you will be doing:

  • Full time Casual position between August 2025 and June 2026.
  • Working hours are negotiable but preferably 8.00am to 4.00pm weekdays.
  • Office Bound Role only – Dandenong South, Victoria.
  • Creating a memorable customer experience.
  • Support and work alongside all relevant stakeholders within the business.
  • Processing internal sales orders efficiently & effectively.
  • Developing and maintaining up to date product knowledge.
  • Developing and support effective relationships with dealers and customers.
  • Pump selections/recommendations for daily sales and projects.
  • Follow up on sales leads generated from various sources.
  • Foster strong customer relationships.
  • Follow up on outstanding quotations.
  • Become your customers trusted advisor.

Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.

  • Hard-working winners
    . Confident, competitive, and results-oriented professionals who create a track record of success.
  • Effective communicators.
    People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
  • Collaborative partners
    . People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

What you need:

  • Experience within the Pumping Industry and/or technical sales experience to be considered favorably.
  • Exceptional customer service and communication skills.
  • Excellent time management and organization abilities.
  • Ability to work effectively under limited or no supervision.
  • Confident and outgoing nature with a professional attitude.
  • Experience with ERP or CRM highly regarded.
  • An understanding of customer service and ability to think on your feet.

Don't feel like you check all the boxes? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.

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