Service Coordinator

2 weeks ago

Brisbane, Queensland, Australia Digital Native Full time

**About the Role**:
**Key Responsibilities**:

- Develop and follow up on commercial quotes to meet customer needs and secure future business.
- Efficiently schedule Field Service Engineers to maximise productivity and profitability.
- Coordinate logistics and necessary documentation for field operations, including safety assessments.
- Maintain robust communication and operational standards within the service team.

**What a Typical Day Looks Like**:

- Reviewing and prioritising service requests each morning.
- Collaborating with team members to assess and plan field activities.
- Regular interaction with customers to provide updates and solicit feedback.
- Preparation and administration of service documentation and quotes.
- Conducting daily team briefings to ensure alignment with company objectives.

**Qualifications and Skills**:

- **Essential**: Technical qualification in Mechanical/Electrical engineering or substantial relevant experience. Proficiency in service-related software and Microsoft Office.
- **Desirable**: Knowledge of valve actuators and digital control systems.
- Excellent interpersonal and communication skills, with strong organisational and detail-focused abilities.

**Benefits**:

- Competitive remuneration package, negotiable based on experience.
- Flexible working hours and potential for remote working arrangements.
- A vibrant company culture that supports personal development and innovation.

**Our Client's Mission and Values**:
Our client is dedicated to continuous improvement, teamwork, and excellence. They value their staff and are committed to being a dependable industry partner, fostering a safe and rewarding work environment.

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