Senior Electronic/Telecommunication Specialist

With the continued growth of our company, we have an exciting, new opportunity for a Senior Electronic/Telecoms Specialist.
This is a fantastic opportunity to learn, grow and help position the company for long term success.About UsFor over 55 years, Scientific Devices Australia (SDA) has represented some of the world's leading timing, test and measurement brands — consistently introducing innovative technologies into the local market.
We provide solutions into the Defence, Telecoms, Power and Renewables, Finance, Transport, Aviation and Advanced Research sectors.About the roleYou will be providing technical support for a range of specialised electronic equipment, and equipment application requirements.
The role is highly adaptable depending on the specific projects and opportunities as they arise and will also include assisting with pre-sales.
This is primarily an onsite role based at our Oakleigh office.Specific Tasks and ResponsibilitiesProvide customer and team technical support for a range of specialised electronic equipment, and application requirements.Understanding the SDA Products Portfolio and their application across domains (e.g. Telecoms, Power and Renewables etc).
Provide guidance, technical assistance and assurance of product solutions and equipment including Pre – Delivery quality assurance and Post-Delivery support.Provide technical input to the Sales team in response to customer requirements and applications.Maintain the technology product portfolio and technical documentation including product features, software/ firmware updates/versions and roadmaps.Assist with management of Customer support contracts and other support requests (e.g. non contract repairs/replacements) including changes in the product portfolio.Key RequirementsKnowledge of synchronisation, time and frequency including NTP/PTPBroad understanding of test equipment and measurement devices.Experience in Network Design, Security and Architecture in telecoms, power, defence or related sectorKnowledge of power systems/electronics and emerging energy trends – renewables, grid integrationAbility to prioritise and manage workload with excellent attention to detailAbility to communicate effectively across the team.Experience in supporting and implementing network and telecommunication systemsAbility to analyse and solve technical problemsAwareness of industry standards and compliance requirements and emerging technologies in the electronics fieldA self-motivated person with a willingness to take the initiative and is committed to producing high-quality solutions and outcomes for customers.Understanding of emerging telecommunication industry standards and technologies (e.g. 5G, PTP)Highly developed understanding of MS-Office systems including Windows, Cloud services ( MS-Azure), virtual IP telephony and backup solutions.Understanding of network security and authentication hardeningQualifications5+ years industry experience in a similar environmentRelevant technical qualification: , i.e. Telco level 2/3 support experience and/or Certificate III or IV in a related technology or;Bachelor's degree in electronic engineering or related fieldAttractive remuneration and discretionary bonusesFlexible working arrangementsFriendly and supportive team with lots of opportunity for on-the-job training and growthCareer Progression and trainingHow to Apply:If you possess the qualifications and experience required to excel in this role and are excited about contributing to the advancement of the company, please submit your resume by selecting "Apply"Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a Telecommunications Specialist?
Do you have customer service experience?
What's your expected annual base salary?
Do you have a current Australian driver's licence?
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