Operations Coordinator

About us
You've probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we're more than just scissor lifts and diggers. We're an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training.

We're proudly Australian-owned, with a long history of supporting customers to deliver major projects, and an exciting future focused on digital transformation, sustainability and growth.

At Coates, we understand that we're nothing without great people. So, you don't just work for us, we work for you. We're here to support and equip you with great training and development, flexible work options and a positive team environment to help you build your career from the ground up or take it to the next level.

**Your new role awaits**:
An Operations Coordinator is responsible for managing the coordination and supply of hire equipment to customers on project sites & events to meet customer and project requirements.
Some of the events Coates is proudly managing are the Royal Melbourne Show, Formula 1 & Grand Prix

Exceptional customer service, understanding customer needs, sourcing, and organising equipment for customers as well as 100% adherence to safety standards are some of the key requirements for this position.

**You will**: Manage allocation and supply of site accommodation equipment to customers for their event/project Safely coordinate installation and removal of our equipment for both events/projects Organise the transport logistics for equipment working closely with our Transport Co Ordinator Manage contractor staff on site ensuring safety first culture and management of timeline of works Respond to customer enquiries around pricing, availability, and technical support regarding hire equipment Raise quotes and/or generate purchase orders relating to site accommodation Assist the Branch with yard work and operational tasks which includes and not limited to - unload/ load of portable buildings and stocktake

**About you**:
Your ability to build rapport and good working relationships using strong customer service skills is an essential part of this role. It will from time to time require problem solving and conflict resolution skills drawing upon the need to manage your time and demonstrate a knack for organisation. You will find yourself working unsupervised whilst managing the workload of others, and occasionally using maintenance, servicing skills and technical skills to help our workshop and branch staff.

**Ideally you**: Will have experience in a similar role from a technical or service orientated background (coming from either hire, event, or portable building industries) and be familiar with a range of plant and/or equipment Will have a forklift licence (highly desirable) Will have an EWP licence & be licenced to operate plant (highly desirable) Will have a Dogman/ Rigger ticket (highly desirable)

What you'll get in return
As part of our team, you'll enjoy a range of perks and benefits including:
A company vehicle
Competitive remuneration (because we value great work and believe it should be rewarded)
Training and development to help build your career and equip you for success.
Purchased extra leave program if you want some more time to do the things you love
Discounted hire equipment so you can finally finish that home reno job
Supportive and inclusive team culture that empowers you to do your best work
Employee Assistance Program (EAP) for professional and confidential counselling and support
Volunteering opportunities through the Coates Foundation so you can connect to your community

Why Coates?
At Coates, we know that people, organisations, and communities thrive when everyone feels valued and included. So, we're proud to be implementing our second Reconciliation Action Plan (RAP) and working to continually improve gender representation and the development of our future female leaders via our annual LEAP program.
Safety always comes first at Coates. Our safety-driven processes and policies aim to ensure all stakeholders go to work and return home safely to their families and communities.
And to deliver on our wider people and planet responsibilities, we're committed to achieving net-zero greenhouse gas emissions and supporting our national charities and local communities through the Coates Foundation.

Ready to apply?

Diversity and inclusion are at the heart of our culture. We're committed to continually increasing the diversity of our workforce, including leadership levels. We actively encourage all people to apply.

Coates. Equipped for YOU