Housing Services Coordinator

9 hours ago

Brisbane, Queensland, Australia Community Housing Ltd Full time

Contribute to a world without housing poverty
- Full time, Permanent role based in Eight Mile Plains
- Competitive salary + super + salary packaging + other benefits

**About Us**

Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.

At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.

**The Role**

A career in community housing is extremely rewarding and now you too can contribute to positive social impact and a world without housing poverty.

The Housing Services Coordinator will see you leading, mentoring, managing and supporting a team within our housing services division. You will act as a point of escalation for complex situations and provide regular debriefing sessions for your team.

You will be responsible for ensuring compliance, government regulations/legislation, and CHL policies and procedures are understood and met by your team.

This role will provide accurate and timely reports on relevant business activities, liaise regularly with internal and external stakeholders, and manage any expansion of housing services.

This role is based in Brisbane and will be managing Maranoa and Maryborough and will require travel to these offices.

**About You**

To be successful for this role, you will have a genuine passion for wanting to support vulnerable people in our community.

**Essential Criteria**:

- Demonstrated relevant experience in program management.
- Previous experience in managing and mentoring staff including remote workers, ensuring high level service delivery while promoting a positive work culture.
- Solid working knowledge and understanding of community, social and/or public housing sectors.
- Demonstrated experience in resolving day-to-day problems, including remaining calm when unexpected circumstances arise.
- Reporting and financial management experience to ensure appropriate use of resources.
- A high level of organisational and administration skills.
- A current drivers licence.

**Desirable**:

- Relevant qualification in community services/social welfare.

Please note that satisfactory police check is required for all staff and those with client related responsibilities are required to provide a NDIS and Working with Children Check (WWCC).

As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds. CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past and present.

We look forward to hearing from you.

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