Various Housing Services Positions

Ready to be part of a growing team that makes a meaningful impact? If you're passionate and driven by helping others overcome challenges to build stability and a sense of belonging, this opportunity is made for you

Bric Housing

Brisbane QLD

Housing & Homelessness Services (Community Services & Development)

Part Time/Full Time Opportunities

SCHCADS Level 3-5 Depending on the specific role + 12% Super

Salary Packaging ($15,900) tax free plus $2,650 tax free that can be used for holiday accommodation or meals/entertainment)

Various Flexible Working options to enhance wellbeing

+ 5 Extra Leave Days for Work Life Balance. Conditions Apply

At Bric we do more than provide housing, we empower individuals and families to thrive. Due to recent and ongoing growth, we're expanding our team across variety of roles, working in customer service and tenancy management and delivering person-centered care building vibrant and connected communities. This isn't just a job, it's your chance to be part of something truly meaningful.

About Bric Housing

Bric Housing is a non-profit community housing organisation dedicated to providing secure, affordable homes for people in need. Our mission goes beyond just providing housing we strive to create safe, supportive communities where individuals can build meaningful lives and realise their full potential for a brighter future.

At present we manage 940 tenancies across the inner and outer northern suburbs of Brisbane, as well as Redcliffe and Caboolture. Our enthusiasm and dedication to making a difference has paved the way for exciting plans in our future growth.

What You'll Do

Depending on the role most aligned to your experience, you may be responsible for some or all the following:

• Deliver a broad range of customer and tenancy management services to tenants and other stakeholders.

• Support tenants to sustain their housing by mediating disputes, ensuring compliance with tenancy laws, and fostering a sense of community.

• Provide tailored assistance to tenants, including resolving issues, conducting property inspections, and connecting them to relevant support services.

• Build strong tenant relationships and contribute to community engagement by working in partnership with local agencies and services.

• Manage tenancy enquiries and concerns, ensuring timely responses and adherence to relevant policies and regulations.

• Respond to complex situations with professionalism, empathy, and a focus on achieving positive, sustainable outcomes.

• Supervisory or mentorship responsibilities, guiding other team members and assisting with onboarding and service delivery improvements.

These roles are available at differing levels of responsibility and will be aligned based on demonstrated experience, qualifications, and the needs of the service. This approach recognises individual capability while allowing flexibility to shape the role around the strengths and contributions of the successful applicant(s).

What We're Looking For

We're not just looking for someone who checks boxes, we want a resilient person with the right values, mindset, and strengths to thrive in this role. If you're driven by compassion and a desire to make a positive impact, we'd love to hear from you.

Your background may include:

• Real estate, property management, or community housing experience.

• Social work, human services, or case management in areas like crisis support, mental health, or homelessness.

• Customer service roles that required strong communication, de-escalation, and problem-solving skills.

• Experience working with diverse populations, including individuals facing hardship or mental health challenges.

• Experience supervising or mentoring team members, contributing to onboarding, and or guiding others in day-to-day service delivery.

You'll thrive if you:

• Build trust and rapport while maintaining clear professional boundaries.

• Bring a proactive, team-oriented approach and contribute to a supportive, collaborative culture.

• Demonstrate attention to detail and accountability, including keeping accurate records, following procedures, and ensuring timely follow-up.

• Excel at engaging with people with diverse backgrounds with complex challenges.

• Support others by sharing guidance, embedding good practice, and improving team processes.

• Have a passion for continuous learning and growth.

Why Join Bric?

At Bric, we don't just offer jobs; we offer purpose-driven careers where your work creates meaningful change in people's lives. Be part of a team that values your contributions, supports your growth, and fosters a culture of collaboration and wellbeing.

What We Offer

Positive Supportive Culture: Be part of a collaborative team that values diversity, connection, and creates an environment where everyone feels supported to thrive.

Salary Packaging: Enjoy salary packaging up to $15,900 tax-free annually, additional leave days, and flexible work arrangements to support your work-life balance.

Recharge Days: Up to five additional Work Life Balance days annually for eligible employees to focus on personal wellbeing.

Flexible Working: We value work-life balance and offer flexible arrangements to help you thrive both personally and professionally.

Career Progression Opportunities: We support your professional development, offering opportunities to advance or explore new roles within the organisation.

Growth & Wellbeing: Access professional development tools through our Learning & Wellbeing Hub (go1), an Employee Assistance Program, and feedback opportunities to ensure continuous improvement.

Recognition & Connection: Celebrate success with our Employee Recognition Awards and enjoy informal gatherings that promote team bonding.

Join us and be part of something bigger, a career with impact, growth, and purpose

Ready to Apply?

If you're passionate about helping people thrive and have the skills, values, and mindset we're looking for, we'd love to hear from you. Submit your resume along with a cover letter that displays your relevant experience and the skills and attributes we are seeking. (No more than 2 pages).

If you are interested, or would like more information, please email: [email protected] Feel free to use this email to ask any questions, or to request a copy of the full Position Descriptions.

Applications Close at end of day on Friday 18 July 2025

*It is a requirement of this position that applicants who apply must have, or be willing to apply for, a valid National Police Check.