Team Leader Clinical Triage

2 days ago

Melbourne, Victoria, Australia Ambulance Victoria Full time

At Ambulance Victoria we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient and it sits at the heart of everything we do. No matter support role you play in delivering our critical services to the Victorian public, you join a team dedicated to bringing our vision of 'Outstanding emergency health care every time' to life.
About the role
- Deliver continuous improvement of clinical governance systems, education programs and clinical practice to support Best Care responses to all patients.
- Undertake portfolio work as a member of the leadership team with a focus on clinical quality of care, clinical practice standards and clinical governance systems.
- Provide clinical escalation support to Triage Practitioners to ensure Best Care outcomes and experience.
- Design, facilitate and conduct clinical triage training, coaching and skill development to support staff to improve skills and capabilities and meet credentialing requirements.
- Conduct appropriately structured evaluations and reviews against organisational frameworks and standards.
- Investigate and make clinical improvement recommendations to the Manager Clinical Triage.
- Implement quality assurance processes to ensure high standards of clinical triage in line with Best Care and prescribed KPIs.

About you
Suited to a highly motivated and innovative individual, the successful applicant will possess:

- Current Aphra registered Paramedic or Division 1 Registered Nurse.
- Experience as a focused clinical leader with training and clinical improvement experience.
- Demonstrated contemporary clinical knowledge and skills.
- High level understanding of Secondary Triage practices and the holistic health system approach to the development and supplementation of health pathways.
- Interpersonal and influencing skills to gain the acceptance and support of ideas, cooperation of others, and the ability to modify styles and techniques to accommodate tasks, situations and individuals.
- Well-developed conceptual, analytical and problem-solving skills.
- An ability to gain and/or maintain credentialing as an AV Triage Practitioner.
- Valid Victorian Drivers Licence.

Working at AV
As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.
We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you're ready to play an integral role and deliver results that make a real difference, we want to hear from you
The position will be paid in accordance with the Ambulance Victoria Enterprise Agreement (AVEA) 2020.
How to apply
- A covering letter
- A resume
- Document addressing the Key Selection Criteria (these can be found on page 3 of Position Description)

At all levels of our organisation, a diverse and inclusive workforce allows us to deliver Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.

  • Team Leader Clinical Triage

    2 days ago

    Melbourne, Victoria, Australia Ambulance Victoria Full time

    Location: Melbourne | Eastern MetropolitanJob type: Full timeOrganisation: Ambulance Victoria**Salary**: Salary not specifiedOccupation: Medical and NursingReference: AV/1709488At Ambulance Victoria we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient and it sits at...

  • Senior Clinical Triage Leader

    2 days ago

    Melbourne, Victoria, Australia beBeeLeadership Full time $202,590

    About the Role:A highly skilled and innovative individual is required to lead clinical triage services.The successful applicant will possess a deep understanding of secondary triage practices and the whole-of-health system approach to developing and supplementing health pathways.Key Responsibilities:Leading innovation and continuous review of clinical triage...

  • Clinical Triage Role

    1 week ago

    Melbourne, Victoria, Australia DPV Health Full time

    OverviewClinical Triage Role (Paediatric Community Health) at DPV Health. This is a fixed-term, 0.4 EFT (15.2 hours per week), Tuesday to Friday (flexible). The role focuses on establishing a paediatric clinical triage process to respond to waitlists and to better meet the needs of families.ResponsibilitiesProvide clinical triage for complex referrals to the...

  • Clinical Triage Role

    1 week ago

    Melbourne, Victoria, Australia DPV Health Full time

    OverviewClinical Triage Role (Paediatric Community Health) at DPV Health. This is a fixed-term, 0.4 EFT (15.2 hours per week), Tuesday to Friday (flexible). The role focuses on establishing a paediatric clinical triage process to respond to waitlists and to better meet the needs of families.ResponsibilitiesProvide clinical triage for complex referrals to the...

  • Clinical Triage Role

    2 days ago

    Melbourne, Victoria, Australia Dpv Health Full time

    OverviewClinical Triage Role (Paediatric Community Health) at DPV Health.This is a fixed-term, 0.4 EFT (15.2 hours per week), Tuesday to Friday (flexible).The role focuses on establishing a paediatric clinical triage process to respond to waitlists and to better meet the needs of families.ResponsibilitiesProvide clinical triage for complex referrals to the...

  • Clinical Triage Lead

    2 days ago

    Melbourne, Victoria, Australia beBeeClinical Full time $89,660 - $112,718

    Job DescriptionThe successful applicant will drive continuous improvement of clinical governance systems, education programs and clinical practice to support best care outcomes for all patients.Key responsibilities include providing clinical escalation support to triage practitioners to ensure best care experience and outcomes.Additionally, they will develop...

  • Clinical Triage Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeClinicalTriage Full time $80,000 - $105,000

    Our organization is seeking a skilled professional to fill the position of Clinical Triage Specialist. In this role, you will be responsible for establishing and implementing a paediatric clinical triage process that responds to waitlists and meets the needs of families.Key Responsibilities:Clinical Triage: Provide high-quality clinical triage services for...

  • Clinical Triage Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeClinicalTriage Full time $80,000 - $100,000

    Clinical Triage Specialist RoleWe are seeking a skilled and experienced Clinical Triage Specialist to join our Child Health Team. As a key member of the team, you will be responsible for providing clinical triage for complex referrals.The ideal candidate will have a Bachelor's degree in Speech Pathology or Occupational Therapy, eligibility to hold and...

  • Manager Clinical Triage

    1 day ago

    Melbourne, Victoria, Australia Ambulance Victoria Full time

    At Ambulance Victoria we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to the Victorian public, you join a team dedicated to...

  • Clinical Triage Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeTriage Full time $90,000 - $121,000

    We are currently seeking a highly skilled Paediatric Speech Pathologist or Occupational Therapist to join our team as a Clinical Triage Specialist.Job SummaryThis is an exciting opportunity for a dedicated professional to provide clinical triage support for complex referrals to the Child Health Team, working closely with multidisciplinary teams to improve...