Manager Of Estates Management And Transactions

**Some career choices have more impact than others.**

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you'll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

We are currently looking for a Manager of Estates Management and Transactions to be responsible for managing the real estate portfolio, covering transactional activity and estates management, combined with responsibility for all EM & T outsourced suppliers deployed to deliver these services.

**Responsibilities**:

- Implementation of Group policies, Standard Operating Procedures (SOPs), best practice and standard reporting to the business in relation to Estates Management & Transactions (EM&T) and/or Regional Transaction Partner ('RTP') contract scope of services.
- Plan, direct and control delivery and operation of Estates Management (EM&T) within a country (in partnership with Supplier providers, as appropriate).
- Plan and manage EM&T and/or 'RTP' activity in alignment with Group CRE strategy, as advised by Regional PWE Lead/Office & Network Planners
- Management of portfolio data and Secondary Data, its accuracy and completeness, ensuring all changes and updates are submitted in a timely manner in accordance with SOPs
- Management of all lease-related payments (rents, service charge, etc.), ensuring all are validated before payment (e.g. by Accounts Payable) in accordance with SOPs.
- Day-to-day property management of the portfolio, acting as principal interface with Landlords and sub-tenants, in accordance with EM SOPs. This includes all relevant Permits and Landlord Consents.
- Oversee the delivery of all BAU & 'RTP' transactions, ensuring these are delivered in accordance with SOPs. Ensure all transactions are properly recorded on the Transactions Tracker. Ensure all Due diligence (Sanctions and ABC completed)
- Manage and/or support any Insurance Reinstatement Cost Assessments and annual Asset Valuations, instructing and liaising with the supplier(s) as necessary.

Requirements

**Requirements**:

- Significant experience managing CRE transactions and / or operational portfolios.
- Demonstrated ability to successfully manage multiple real estate related projects with delivery of timely and quality results.
- Demonstrated results in delivering successful risk management and control processes across multiple functions.
- Good understanding of technology platforms available for Estates Management and experience of transformation and deployment.
- Demonstrated results in managing Suppliers
- Demonstrated experience in managing Supplier and stakeholder issues
- Proven ability to prioritise competing demands, and handle ambiguity.

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.

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