Optimising Client Outcomes

5 days ago

Brisbane, Queensland, Australia Bebeeservice Full time

Job Opportunity
We seek a skilled Service Delivery Manager to oversee daily operations and client satisfaction.
The ideal candidate will manage work orders, project coordination, and contracts to ensure smooth service delivery.
Lead client service delivery, ensuring optimal operations and high levels of client satisfaction
Coordinate daily support and projects to meet service agreements
Facilitate regular client meetings and maintain effective communication strategies
Manage incident response, SLA compliance, and reporting activities
Collaborate with internal teams for efficient resource utilisation and delivery outcomes
Identify opportunities for service enhancements and value delivery
Key Skills
To succeed in this role, you will require:
Exceptional leadership and communication skills
Ability to coordinate multiple tasks and deadlines
Strong analytical and problem-solving skills
Proficiency in contract management and negotiations
Excellent client relationship-building skills
What We Offer
As a valued member of our team, you can expect:
A dynamic and supportive work environment
Ongoing training and development opportunities
A competitive compensation package
Recognition and rewards for outstanding performance

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