Strategic Client Outcomes Leader

11 hours ago

Brisbane, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000

Are you a results-driven leader looking to make a real difference in the lives of clients? We're seeking an exceptional Team Leader to lead our team of settlement officers and drive client outcomes to the highest level.

Job Description

The Team Leader will oversee the final stages of claims, ensuring that every client receives the best possible service. This fast-paced role requires strong multi-tasking skills, as well as the ability to influence defendants and stakeholders to comply with settlement terms.

Key Responsibilities
  • Lead and develop a high-performing team to achieve optimal client outcomes
  • Develop and implement strategies to enhance client experience and satisfaction
  • Identify and address potential issues that may impact the settlements process
  • Build relationships across the business to achieve successful outcomes for clients
Requirements
  • Proven leadership experience with a focus on coaching and team development
  • Experience in the legal or professional services industry is desirable
  • Excellent communication and interpersonal skills
  • A positive mindset and willingness to participate in training and development opportunities

We strive to create a diverse and inclusive workplace where everyone feels valued and supported.

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