Optimising Client Outcomes

4 days ago

Brisbane, Queensland, Australia beBeeService Full time $140,000 - $170,000
Job Opportunity

We seek a skilled Service Delivery Manager to oversee daily operations and client satisfaction.

The ideal candidate will manage work orders, project coordination, and contracts to ensure smooth service delivery.

  • Lead client service delivery, ensuring optimal operations and high levels of client satisfaction
  • Coordinate daily support and projects to meet service agreements
  • Facilitate regular client meetings and maintain effective communication strategies
  • Manage incident response, SLA compliance, and reporting activities
  • Collaborate with internal teams for efficient resource utilisation and delivery outcomes
  • Identify opportunities for service enhancements and value delivery
Key Skills

To succeed in this role, you will require:

  • Exceptional leadership and communication skills
  • Ability to coordinate multiple tasks and deadlines
  • Strong analytical and problem-solving skills
  • Proficiency in contract management and negotiations
  • Excellent client relationship-building skills
What We Offer

As a valued member of our team, you can expect:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive compensation package
  • Recognition and rewards for outstanding performance

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