Service Coordinator

3 days ago

Gold Coast, Queensland, Australia Aveo Group Full time

**Kindness l Care l Respect**

Looking to build your career in a sector that brings life to retirement living? At Aveo, we are proud to be of service to our residents, creating a community environment that feels like home and enables residents to be their best self through their later life journey. An opportunity exists for a dedicated **Service Coordinator **to join our team and support the Elston Lodge within the Domain Country Club community. You'll be a reliable and proactive team member and have a customer-orientated approach to your work, while ensuring you are delivering high-quality service to the residents.

**About the role**:

- This is a casual role, assisting our team with planned and unplanned leave.
- Casual loading, penalty rates and sleepover rates apply, shift depending
- Provide administrative support to our Apartments Team
- Help our kitchen and restaurant team with lunch or dinner service
- Assist with domestic cleaning duties around the premises to ensure a safe & secure environment
- Organise social activities for the residents
- Be on-call to attend to any resident incidents
- Be flexible with rostering and shift arrangements as we staff our communities 24 hours a day

**Ideally, you'll have**:

- Experience in Administration, Customer Service, Hospitality, Domestic Cleaning, and/or working in Retirement Communities (desired)
- Current First Aid, CPR & Police Check certificate (required or be willing to obtain)
- Flexible with rostering arrangements as there may be on-call night shifts involved
- Current COVID-19 Vaccinations (required)

**What we offer**:

- **25% Casual Loading**:

- **Great penalty rates, shift depending**:

- **Sleepover allowances and accommodation & amenities provided (night shift only)**:

- **Employee Referral Program, earning you up to $1000**:

- Be part of a friendly and supportive team in an elite & prestigious community
- Join a leading retirement communities operator
- Be part of an organisation focused on innovation and support

**Next Steps**:

- Invite to Interview
- Vetting & Medicals
- Job Offer

**About Aveo**:
Aveo is a leading and trusted owner, operator and manager of retirement communities across Australia. Aveo's philosophy is underpinned by a commitment to grow with older Australians by inspiring greater living choices. We currently do so for over 12,000 residents across 90 plus retirement communities across Australia. Aveo's vision is to be Australia's leading and most innovative seniors living provider. Our mission is to honour and serve the residents through Kindness, Care and Respect.

**Job Types**: Casual, Permanent

**Salary**: $24.76 per hour

**Benefits**:

- Housing provided
- Referral program

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Every weekend
- Flexible hours
- Morning shift
- Night shift
- On call
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- Ashmore, QLD 4214: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you available to work weekends, public holidays and overnight care-taker/on-call shifts?
- Are you vaccinated against COVID-19?
- Are you happy with the hourly rate of $24.76, not including any loading or penalties?

Work Authorisation:

- Australia (required)

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