Service Coordinator

3 days ago

Gold Coast, Queensland, Australia Airmech Facilities Full time $60,000 - $90,000 per year

Service Coordinator

Burleigh Heads, Gold Coast

Airmech Facilities Pty Ltd

Full Time | Monday to Friday | Stable, long-term role


About Us

Airmech Facilities Pty Ltd is a well-established and highly respected commercial air conditioning company based on the Gold Coast. With a strong client base and a reputation for quality and reliability, we are seeking an organised and proactive Service Coordinator to support our growing operations.

This is a fantastic opportunity for someone looking to join a professional, team-oriented environment where your contributions are valued and your career can grow.


The Role

As the Service Coordinator, you will be responsible for the smooth and efficient scheduling of our service technicians and supporting the Service Manager with day-to-day operations. You will play a key role in ensuring high levels of customer service and internal coordination.


Key Responsibilities

  • Coordinate daily schedules for service technicians
  • Manage the delivery of scheduled preventative maintenance
  • Raise purchase orders and source replacement parts
  • Process and send service records and invoices
  • Prioritise and respond to client requests professionally and efficiently
  • Provide daily administrative support to the Service Manager
  • Respond to incoming enquiries in a timely and professional manner
  • Assist with general administrative and ad hoc duties as needed

What We're Looking For

  • Experience in a coordination, scheduling or administration role (preferred but not essential)
  • SimPRO experience highly regarded (training provided)
  • Exposure to the HVAC or service industry an advantage, not essential
  • Proficient in Microsoft Outlook, Word, Excel; Bluebeam experience a plus
  • Excellent multitasking, organisational and time management skills
  • Strong attention to detail and follow-through
  • Clear verbal and written communication skills
  • A positive attitude and ability to work well in a team environment
  • A self-starter who takes initiative and ownership of tasks

Why Join Us?

  • Full-time, stable role with long-term security
  • Friendly, supportive team environment
  • Opportunity to grow within a well-established company
  • Convenient Burleigh Heads location
  • Competitive salary based on experience

Apply Now

If you're a motivated individual looking for a long-term role with a reputable local business, we'd love to hear from you.

Click APPLY NOW and upload your resume and a short cover letter outlining your suitability for the role.

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