Credit Claims Officer

1 week ago

Melbourne, Victoria, Australia Sodastream Full time

**Credit Claims**:

- Correspond with customers for claims received.
- Input credit claims and raise adjustment notes in Oracle, including consumer (direct) and retailer credits.
- Investigate short deliveries and discrepancies, including liaising with transport companies.
- Obtain proof of delivery (POD) when required by customers and send Claim rejection notices to customers with documentation as proof.
- Input debits/reversals in Oracle of credit claims.
- Input manual claims from customers into Oracle.
- Running Quick Credits to Independent customers on a weekly basis through a loading file.
- Investigate RTS's and returns to warehouse and raise credits, if required.
- Receipt all goods from claims raised into stock in Oracle.
- Note down invoice numbers on credit claims, collate, sort and file.
- Create Credit Note by matching to the incorrect sales order for wrong sales orders entered by Customer Service.

**Customers**
- Create Sales team sales areas in Oracle.
- Create and update selling pricelists for retailers and consumers as and when required.
- Assist with creating new customer accounts and updating details as and when required.

**Other**
- Coordinate with HQ IT Department for all Oracle system issues, maintenance and development.
- Provide supporting documentation and explanations to auditors (internal and external).
- Assisting the Financial Reporting Manager in ensuring that internal controls are operating as designed and all relevant documentation is maintained as prescribed by the PepsiCo Global Control Standard (GCS).
- New vendor creation and updates
- Be cross trained in other job areas within the Finance Department to act as cover for staff on annual leave or emergency leave.

Any other new responsibilities that may be required by HQ or management requirements

**Requirements**:

- Knowledge of Credit Claims to customers
- Knowledge of general accounting principles and procedures
- Previous experience in using major ERP's. Oracle experience highly desired
- Excellent Microsoft Office (Excel, Word, Outlook etc.) skills
- Proficient in data entry and management
- Strong attention to detail
- Applicant must have valid work rights to work in Australia.
- The company will not be able to support any VISA sponsorship or relocation charges request.

Country:
Australia

  • Credit Claims Manager

    1 week ago

    Melbourne, Victoria, Australia beBeeClaims Full time $91,601 - $118,332

    Job Title: Credit Claims OfficerWe are seeking a skilled and experienced Credit Claims Officer to join our team. As a Credit Claims Officer, you will be responsible for managing credit claims from customers, investigating discrepancies, and ensuring accurate processing of claims.Key Responsibilities:Manage credit claims from customers, including...

  • Credit Officer

    5 days ago

    Melbourne, Victoria, Australia Worktrybe Full time

    Newly Created Role- Supportive Fun Culture- Mount Waverley**The Company**Our client is proud to be 100% Australian owned with a rich history, fun and supportive culture and is expanding their business with a newly role created role.**The role**Reporting to the Group Credit Manager, you will join a team of credit officers and be responsible for credit...

  • Credit Officer

    1 week ago

    Melbourne, Victoria, Australia Worktrybe Full time

    Newly Created Permanent Role- Family Culture- Located in Mount Waverley**The Company**Our client is proud to be 100% Australian owned with a rich history, fun and supportive culture and is expanding their business with a newly created role.**The role**Reporting to the Group Credit Manager, you will join a team of credit officers and be responsible for credit...

  • **Trade Credit Insurance Claims Expert

    2 weeks ago

    Melbourne, Victoria, Australia beBeeclaims Full time $90,000 - $110,000

    **Claims Specialist Role**We are seeking a professional with strong analytical and communication skills to join our team as a Claims Specialist. This role involves managing and processing trade credit insurance claims in an accurate, timely, and policy-compliant manner.

  • Claims Analyst

    3 weeks ago

    Melbourne, Victoria, Australia Allegion Full time

    Overview Claims Analyst role at Allegion. This role is responsible for processing customer stock-based and price-based claims from beginning to resolution, and ensuring Allegion (Australia) Pty Ltd business rules are adhered to. The role liaises with the warehouse, sales representatives, customer service officers, credit officers and other internal...

  • Claims Analyst

    3 weeks ago

    Melbourne, Victoria, Australia Allegion Full time

    OverviewClaims Analyst role at Allegion. This role is responsible for processing customer stock-based and price-based claims from beginning to resolution, and ensuring Allegion (Australia) Pty Ltd business rules are adhered to. The role liaises with the warehouse, sales representatives, customer service officers, credit officers and other internal business...

  • Claims Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Allegion Full time

    OverviewClaims Analystrole atAllegion.This role is responsible for processing customer stock-based and price-based claims from beginning to resolution, and ensuring Allegion (Australia) Pty Ltd business rules are adhered to.The role liaises with the warehouse, sales representatives, customer service officers, credit officers and other internal business...

  • Credit Controller

    1 week ago

    Melbourne, Victoria, Australia Sharp & Carter Full time

    Permanent Full-time role - Flexible Working Arrangements- $75,000 + superannuation- Vibrant office culture**Position Description**This is a market leading organisation who pride themselves on having a social and fun working environment. Truly a one-of-a-kind experience. Our client is seeking a passionate and motivated Credit Controller to join their team on...

  • Claims Analyst

    1 week ago

    Melbourne, Victoria, Australia Allegion Full time

    Creating Peace of Mind by Pioneering Safety and Security- At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and _beyond. Additionally,_ in 2024 we were awarded the Gallup...

  • Claims Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Allegion (Australia) Pty Limited Full time

    Creating Peace of Mind by Pioneering Safety and SecurityJob Scope:Responsible for the processing of customers stock-based and price-based claims from beginning to resolution.Ensure Allegion (Australia) Pty Ltd business rules are adhered to.This role includes liaising with the warehouse, sales representatives, customer service officers, credit officers and...