Credit Claims Manager

1 week ago

Melbourne, Victoria, Australia beBeeClaims Full time $91,601 - $118,332
Job Title: Credit Claims Officer

We are seeking a skilled and experienced Credit Claims Officer to join our team. As a Credit Claims Officer, you will be responsible for managing credit claims from customers, investigating discrepancies, and ensuring accurate processing of claims.

Key Responsibilities:

  • Manage credit claims from customers, including correspondence and resolution.
  • Investigate discrepancies in customer claims, including liaison with transport companies.
  • Process credit claims and adjustments in Oracle, including consumer and retailer credits.
  • Run Quick Credits for Independent customers on a weekly basis using a loading file.
  • Investigate RTS's and returns to warehouse and raise credits if required.
  • Receive goods from claims raised into stock in Oracle.
  • Record invoice numbers on credit claims, collate, sort, and file.
  • Create Credit Notes by matching incorrect sales orders to the customer service entry.

Requirements:

  • Degree in Accounting or related field.
  • Previous experience in credit claims management.
  • Excellent communication and problem-solving skills.
  • Proficient in Microsoft Office and Oracle software.
  • Strong attention to detail and organizational skills.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work in a dynamic and fast-paced environment.
  • Professional development and training opportunities.

Others:

  • Cross-training in other finance department job areas to act as cover for staff on leave.
  • Liaison with HQ IT Department for Oracle system issues, maintenance, and development.

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